Transformation Manager, Finance Shared Services

San Francisco, CA

Transformation Manager, Finance Shared Services


We are looking for a seasoned transformation manager, who thrives a fast-paced, dynamic environment to join our Shared Services and Transformation team.  As a member of this team, you’ll work cross-functionally to make processes more efficient and scalable while ensuring the highest level of quality within our operations,  Externally, you collaborate with our outsourcing partners and internally, you collaborate across our partners in operational teams within Finance and HR.  In this role, you will contribute to our outsourcing strategy by helping our partner teams manage growth and complexity in an effective manner.  

Your job responsibilities

  • Drive transformation efforts across finance and HR functions

  • Manage end-to-end process evaluation and design projects in collaboration with functional owners -  standardizing, eliminating waste, and outsourcing lower value activities

  • Manage change - including communication, training, and evaluation of results

  • Design reporting and perform analyses to drive effective process improvement, eliminate mistakes and provide quick fixes.

  • Partner with functional business leaders to maintain a process roadmap and governance process

  • Involves 15% international travel


A little bit about you

  • Proven track record and strong level of comfort with leading projects and change management

  • “Roll up your sleeves” and can-do attitude

  • Energetic, forward-thinking leader with strong ability to multi-task

  • Superb communicator and comfortable engaging across all levels

  • Passion for analyzing data (spreadsheet skills) and formulating recommendations

  • Strong business acumen - making the right calls at the right time

Basic qualifications

  • Bachelor’s Degree in business with approximately 5+ years relevant experience in consulting, program management, or operations

  • Ability to autonomously drive and prioritize multiple initiatives

  • Skills in business partnership, project, and change management

  • Demonstrated experience deploying process excellence and streamlining business processes

We are committed to an inclusive and diverse Twitter.  Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status. 
San Francisco applicants:  
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.


Personal Information

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U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This is where you come in! Please take a few minutes to provide us with your information. Completing this form is entirely voluntary. Whatever your decision, there will be no adverse employment consequences.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to This email is only for accommodation requests related to the application process.

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