Technical Program Manager, Brand Strategy

Los Angeles, CA

Location: Santa Monica or San Francisco

The Global Brand Strategy team at Twitter works with the world’s top advertisers to develop strategic and creative marketing solutions that help connect these brands to specific target audiences on the platform.  The Technical Program Manager on this team is an experienced technologist who is relied on to ideate, vet, plan, partner, test, and execute creative, never been done before programs that leverage the strengths of Twitter to achieve the business objectives of Twitter’s top advertising partners.

This role will be based in Santa Monica or San Francisco and will work closely with the Client Partner team and brands/agencies developing and translating their business requirements into an engineering approach that is executable on the Twitter platform. The candidate will represent technology through all phases of a sales engagement from lead to deployment to learnings, managing implementation projects and schedules. In addition the Technical Program Manager will liaise with internal Product Managers to identify and scope enhancements to be made to the Twitter platform to better support advertiser engagements.

 

Responsibilities

  • Define pragmatic architectures and solutions for high-value advertisers to build and execute effective advertising campaigns on the Twitter platform

  • Provide accurate work estimates and make resource requests and allocations based on project requirements and budgeted scope

  • Manage implementation projects, including client expectations and project risks. Track issues and develop mitigation and contingency plans.

  • Produce and maintain core project artifacts including schedules, status reports and technical documentation

  • Participate in new business opportunities; develop technical implementation proposals and scopes of work, presenting at all levels of a client’s organization

  • Develop a scalable technology strategy and architecture recommendations for partner engagements

  • Serve as the primary technical contact for third-party vendors, identifying and documenting integration points

  • Define and document best practices, and contribute to company knowledge sharing efforts

 

Qualifications

  • 3+ years experience delivering innovative technology for major brands, agencies, or media partners

  • Expertise in managing complex projects, leading teams and managing client interactions for large multinational brands

  • Demonstrable leadership abilities in changing, ambiguous and challenging situations

  • Passion for web and emerging technology and software development, current with industry trends and their application

  • Ability to spot opportunities in product roadmap and digital technology trends that can translate into creative advertiser applications

  • Excellent understanding of best practices across technologies (client/server-side, QA, deployment, project management etc.)

  • Strong grasp of architectural principles necessary for designing scalable, extensible and maintainable systems

  • Experience in working with APIs and webhooks and a strong understanding of their implementation

  • Experience working with Twitter’s Streaming and REST APIs

 

Desired

  • Masters degree in computer science, engineering or a related technical discipline

  • Experience with agile software development methodologies and productivity tools

  • Hands-on development experience with highly-available, scalable software and services

  • Knowledge about Twitter platform functionality and ad products

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
 

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.

Application

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U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This is where you come in! Please take a few minutes to provide us with your information. Completing this form is entirely voluntary. Whatever your decision, there will be no adverse employment consequences.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to RARequest-Recruiting@twitter.com. This email is only for accommodation requests related to the application process.

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