Sales Operations Manager

Dublin

Sales Operations Manager

Who we are

The Sales Operations team at Twitter partners with Global Sales and Marketing teams to drive revenue, craft and execute sales strategy, and lead all internal systems to drive productivity.

What you will do

As a Sales Operations Manager, you will be a member of the the regional sales team and looked to as a leader in the organisation. You will build and execute core operational processes - such as business planning, reporting, and ongoing business operations management. In your role, you will also take up broad spectrum special projects ranging from designing resource allocation models, yield optimisation projects to managing roll-out, maintenance and reporting on new sales enhancement process/platforms and tools. Your job will also include in-depth quantitative analysis of key Twitter usage trends/inventory analysis in addition to other sales operations metrics with particular focus on problem solving and creation of scaled systems and processes. You will work very closely with Senior Sales leaders in the Operations and Sales teams to quickly understand issues and implement solutions.

You will be a self-starter, independent thinker, deeply analytical and detailed-oriented, but capable of working in a structured manner to thrive in ambiguity. Our team does not shy away from rolling up our sleeves, slicing and dicing massive sets of information, and building solutions to problems that have not been taken on yet. Your hunger for working with data is only matched by your hunger for working at Twitter.

What does success in this role look like?

You will embed yourself with the sales team and become the strategy and operations backbone for those teams. Present strategic insights and recommendations to senior management and partners in the Sales, Finance, Revenue and Marketing, and Support organisations critical to maintaining or developing long-term relationships with key brands and agencies. You are the go-to person in the Twitter Revenue org if anyone wants to know “what is happening” in your region. You will often independently identify issues, problem solve, and with enthusiasm drive solutions - people come to you when they have a tough problem and don’t know how to solve it.

Core responsibilities:

  • You will drive operational logistics including optimizing resource allocation across teams, measuring progress against sales goals, and assisting in key sales management meetings.

  • You will develop analytical frameworks, tools, and techniques to plan and communicate short and longer term resource needs.

  • You will work with our cross functional partners (Sales teams, Revenue engineering, Finance, HR) to ensure successful execution of key projects, while continually finding opportunities for ongoing program improvements and enhancements.

  • You will help find opportunities to improve sales team efficiencies, and lead efforts to scale standard methodologies across your vertical/sector.

  • You will participate and help steer global initiatives as appropriate and ensure that global initiatives are rolled out properly to every region/sector.

  • You will develop, lead & report on key revenue and sales pipeline metrics.

  • You will conduct strategic market insights including competitive landscape analysis to help formulate go to market plans.

  • You will actively participate in building Quarterly business reviews with the sales teams.

Requirements/Qualifications:

  • 5+ years experience in the digital marketing industry and familiarity with popular digital advertising platforms.

  • Management consulting experience a big plus.

  • Analytical thinker and structured problem solver.

  • Experience working with sales operations function with similar needs and job function.

  • Experience researching and manipulating complex and large data sets.

  • Strong working knowledge and skills in spreadsheet and presentation software.

  • Excellent verbal and written communication skills.

  • Comfort working in ambiguity with a bent towards fast execution and iteration.

  • Project management mindset on task execution.

  • Familiar with SQL or any other form of database querying language a plus.

  • BA/BS degree or equivalent with specialization in marketing, finance, business, or related field of study.

  • Bonus: MBA/MS or equivalent with specialization in marketing, finance, mathematics, business or related field of study.

  • Bonus: Knowledge of complex analytical packages including, but not limited to, R, SPSS, Stata, and SAS.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.

Application

By applying you expressly make the following representations and warranties and give your consents as described below:
Twitter, Inc. collects your personal data for the purposes of managing Twitter, Inc.’s recruitment related activities as well as for organizational planning purposes globally. Consequently, Twitter, Inc. may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. 
Twitter, Inc. does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Twitter, Inc. has international sites and Twitter, Inc. uses resources located throughout the world. Twitter, Inc. may from time to time also use third parties to act on Twitter, Inc.’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Twitter, Inc. group of companies as well as to third parties acting on Twitter, Inc.’s behalf, including also transfers to servers and databases outside the country where you provided Twitter, Inc. with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.

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Twitter does not accept and unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

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