Sales & Marketing Systems Manager

San Francisco, CA

In this role, you will support operations and drive the vision for Twitter’s Sales and Marketing tools implementations. As a Sales and Marketing Cloud expert, you will be responsible for identifying issues, defining business requirements, providing recommendations, and performing configurations for Sales and Marketing system enhancements; you will also manage day-to-day operations of the platform including admin, sales support, and other needs. This position will act as a liaison between the technical and non-technical departments.

At Twitter, we believe that passion and personality matter. We’re looking for people that are intensely curious about internet technology, exhibit a will-do attitude and approach their work with vigor and determination. Candidates should have demonstrated the ability to learn quickly and work effectively in a fast-paced, rapidly changing environment.  Attention to detail is crucial in this role.

 

Responsibilities

  • Drive the vision, scope and strategy of the Marketing Tools roadmap for Twitter

  • Work with business stakeholders to document business requirements on sales and marketing initiatives

  • Partner with business teams and technical teams to design and deploy CRM and Marketing automation solutions

  • Evaluate third party vendors as a means to introduce new automation solutions; manage third party vendor relationships

  • Configure Salesforce.com to meet Twitter’s day to day needs

  • Frame and present project plans and ROI to stakeholders

  • Identify and recommend areas within Twitter’s Sales and Marketing processes that can be improved via systems enhancements and automation

  • Share best practices to enhance the quality and efficiency of Salesforce and it’s integrated systems

  • Manage risks and issue tracking

  • Subject matter expert on all things Sales and Marketing

  • Integrate new business units and acquisitions into Salesforce.com and other internal tools

 

Requirements

  • BS/BA preferred, in Business Administration, Finance, Engineering or Computer Sciences

  • 3-5 years working in an advertising organization

  • In-depth understanding of the capabilities and constraints of the Salesforce.com

  • Experience deploying/maintaining salesforce at other companies

  • Salesforce Admin 201 Certification

  • Experience with Marketing automation tools

  • Active and passionate Twitter user

Bonus: Certified Salesforce Sales Cloud Consultant

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.

Application

Personal Information

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U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This is where you come in! Please take a few minutes to provide us with your information. Completing this form is entirely voluntary. Whatever your decision, there will be no adverse employment consequences.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to RARequest-Recruiting@twitter.com. This email is only for accommodation requests related to the application process.

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