Sales Associate (Singapore) - 12 months' contract
At Twitter, we believe that passion and personality matter. We’re looking for people that are intensely curious about Internet technology, exhibit a can-do attitude and approach their work with vigor and determination. Candidates should have demonstrated the ability to learn quickly and work effectively in a fast-paced, rapidly changing environment.
With that in mind, the Twitter China LCS sales team is looking for a strong profile to work with a wide variety of emerging advertisers delivering the optimal advertising solution for new and existing clients. Your strong interest in sales and the digital economy and your entrepreneurial drive enables emerging advertisers to expand their businesses with Twitter's latest advertising products and solutions. Using your effective communication skills, you listen to your customers' needs, understand the details of individual campaigns and persistently explore and uncover business opportunities.
Success in this role looks like this:
Be rigorous. Get it right.
Resolve issues clearly and thoughtfully by asking the advertisers the right questions and taking the time to craft clear, thorough responses.
Innovate through experimentation.
You’ll be responsible for executing efficient workflows and continually improving them over time.
Sell Twitter latest advertising solutions to new and existing advertisers
Consistently deliver against sales target while delivering outstanding customer sales experience to Twitter’s advertisers.
Communicate with customers both proactively and reactively, via phone and email.
Provide strategic advice and help our advertisers get the best ROI on their advertising investment by working closely in a consultative role with customers.
Drive quality and efficiency in everything you do through identifying areas for improvement on an ongoing basis
Provide SMB sales leadership with feedback around customer needs and challenges to influence issue prioritisation and road map
Must have complete business fluency in both Mandarin Chinese and English.
0-2 years experience in sales acquisitions/tele-sales and support.
Cold call experience is a plus.
Interest in working against sales target.
Ability to thrive in a fast-paced, dynamic work environment.
Positive attitude with a drive to learn.
Excellent verbal and written communication; comfortable with online communication tools
Exceptionally resourceful; fearless in mining available knowledge bases to find answers
Active and passionate Twitter user.
Experience working in a customer/client-facing environment (preferred)
Experience with online advertising, analytics and social media (preferred)
After you apply, a recruiter may reach out to you for an introductory call.
If your background is a match for the role, you may phone interview with 1-2 people.
If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.
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