Network Operations Engineer (Bengaluru)

Bengaluru

As a Network Operation Engineer at Twitter you will be working to monitor and maintain the reliability and performance of our network. You will work with vendors and our engineering teams to troubleshoot and resolve network operations and performance issues. Twitter's Infrastructure Operations group manages a fast-paced and constantly growing network that seeks to implement cutting-edge technology to power the systems behind one of the world's largest websites and social media platforms.

 

Responsibilities

  • Provide proactive fault mitigation through intensive monitoring of network data.

  • Monitor network operations, investigate reported alarms and resolve service impacts as they occur.

  • Diagnose and correlate network events, identify root causes, and develop remediation strategies.

  • Handle events and work closely with vendors, internal engineering teams and data center operations to resolve service issues

  • Drive the development and implementation of operational procedures, documentation and event remediation strategies.

  • Perform network changes and optimizations across a multi vendor, multiprotocol environment.

  • Participate in technical reviews to improve network architecture.
     

Qualifications

  • 3 years experience with large scale network support.

  • Hands-on experience with routing and switching, specifically BGP, OSPF, IS-IS and MPLS.

  • Understanding of DNS, CDN and application load balancing fundamentals

  • Operational experience configuring, deploying and maintaining network elements.

  • Track record of practical problem solving, excellent communication, and documentation skills

  • Ability to troubleshoot issues with industry standard network monitoring tools

  • BS/MS in CIS or IS and/or equivalent related experience.

  • Available to work shift schedules.

 

Desired Skills

  • Working knowledge of high connection rate load-balancing

  • Scripting and automation skills to address recurring tasks, specifically python and JUNOS scripting

  • Experience configuring and supporting standard NMS tools, specifically nagios, netflow and / or  Arbor

  • Working knowledge of Linux/UNIX system infrastructure

  • Strong analytical and troubleshooting skills.

 

Expectations

  • Incidents are detected and resolved in a timely manner

  • Excellent communication skills with the ability to provide constant dialog between engineering teams.

  • Work closely with Tools/Automation team to address recurring tasks.

  • Focus on continuous improvement of operational policies, practices and tools.


 

Engineering Hiring Process

Step 1

Once your application is received, a recruiter will reach out pending your qualifications are a match for the role.

Step 2

If your background is a match, you may have 1-2 technical phone interviews or be given the chance to provide a work sample depending on the role.

Step 3

If the phone interviews go well or your work sample is strong, the final step includes interviews with 5-6 people held onsite in our office.

Application

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Twitter does not accept and unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

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