Manager, Site Reliability Engineering

San Francisco, CA
Who We Are:

Managers of Site Reliability Engineering (SRE) at Twitter are ultimately responsible for the day-to-day health and uptime of the services our SRE team supports. ​

What You’ll Do:

As Twitter evolves, we need managers to lead the engineering teams that keep our systems reliable and constantly scaling.  We believe passion and personality matter; as such, we need leaders that can manage diverse, smart, and driven engineers while balancing day to day people management with moving the business forward both technically and culturally.

Your responsibilities include but are not limited to:
  • You will drive the SRE program for the technical areas under support, working in close collaboration with the appropriate software development leadership and technical leads.
  • You will bring a strong perspective and collaborative partnership environment that leads change and motivates engineers to develop simple, elegant solutions to complex operational or reliability challenges.
  • You possess the technical experience and hands-on technical skills to partner with team members and be comfortable diving into the fray as needed.
  • You will mentor the professional development of each SRE by helping them build and execute personal development plans that map to our organization goals. Recruit and hire talented SREs.
  • You will give SREs the tools, confidence, and motivation to make decisions independently that lead to their personal and professional success.

Who You Are:
  • You have 5+ years of software support, reliability, or operations engineering experience.
  • You have 4+ years of successful engineering management experience in a technical operations environment: managing a team of at least eight engineers.
  • Previous operational responsibility for business critical production systems, in a collaborative business environment (contract operations management or ownership of only lab and test management systems is not sufficient).
  • You possess strong leadership skills and the ability to motivate teams.
  • Ability to work in a dynamic and hyper growth work environment.
  • You are capable of leading a discussion with upper management.
  • You have the ability to thrive in a high-pressured but highly customer oriented environment.
  • Ability to contribute to multiple projects/demands simultaneously.
  • B.S. in Computer Science or equivalent experience preferred
 

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Engineering Hiring Process

Step 1

Once your application is received, a recruiter will reach out pending your qualifications are a match for the role.

Step 2

If your background is a match, you may have 1-2 technical phone interviews or be given the chance to provide a work sample depending on the role.

Step 3

If the phone interviews go well or your work sample is strong, the final step includes interviews with 5-6 people held onsite in our office.

Application

Personal Information

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U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter.

This is where you come in! Please take a few minutes to provide us with your information. You are not required to provide this information and you may decline to disclose. Your decision to provide information (or not) will not affect your employment or opportunities at Twitter.

Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to RARequest-Recruiting@twitter.com. This email is only for accommodation requests related to the application process.

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