Legal Policy Operations Specialist

San Francisco, CA

Legal Policy Operations Specialist

 

Our Trust & Safety team has an opening at Twitter’s San Francisco Headquarters. Come join us!

Who We Are:

The teams in Twitter’s Trust & Safety (T&S) department work to safeguard the user’s voice in balance with manageable risk through policy enforcement that promotes trust in Twitter. Areas of focus include privacy and intellectual property rights, government and law enforcement requests, advertising policies, and safety advocacy.

What You’ll Do:

Twitter Trust & Safety seeks a goal-oriented, focused person to join our Legal Policy team in San Francisco and help keep our legal process operations organized and on track. If you're analytical, detail-oriented, dedicated, and have a knack for managing multiple tasks efficiently, apply today!

You will handle global legal requests for account information from start to finish, including document intake, processing, and follow-up. You will work closely with Legal Policy team members in San Francisco, Ireland, and Singapore on prioritizing requests and making the team’s operations more efficient. Legal Policy team members also serve on an on-call rotation working closely with other members of Trust & Safety to provide timely responses to emergency requests from all over the world.

Experience in reviewing, documenting, and tracking legal requests is required. You will be responsible for supporting your team in making sure requests are processed and tracked in an efficient and timely manner.

Who You Are:

  • You have experience with high volume legal document intake and processing

  • You are at ease with providing clear and concise responses to time-sensitive requests

  • You are an excellent communicator, and will maintain open, thorough, and regular communication with teammates, managers, and in-house counsel

  • You are flexible and can adjust accordingly to maximize team efficiency and timely deliverables

  • You are detail-oriented, organized, and able to prioritize tasks in a dynamic work environment

Requirements:

  • Excellent business judgment and strategic thinker; extremely detail-oriented

  • Exceptional communication and writing skills

  • Passion and enthusiasm for protecting freedom of expression and user privacy

  • Perseverance, determination, and grit; a stand out colleague

Preferred qualifications:

  • 1+ years experience at a tech company in a similar role

  • Bachelor’s Degree or equivalent education / experience

Bonus qualifications:

  • Complete fluency in Korean or other language fluencies

NOTE: Telecommuting is not an option; this is a full-time role in San Francisco. Please be sure to specify all languages and level of fluency in your application/resume.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

 

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.

Application

Personal Information

This field is required.
This field is required.
This field is required.
This field is required.
Required field. PDFs only; max file size is 1MB.
Required field. PDFs only; max file size is 1MB.

U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter.

This is where you come in! Please take a few minutes to provide us with your information. You are not required to provide this information and you may decline to disclose. Your decision to provide information (or not) will not affect your employment or opportunities at Twitter.

Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to RARequest-Recruiting@twitter.com. This email is only for accommodation requests related to the application process.

Success
Thanks for applying!
Error
Submission failed. Please make sure all fields are correctly formatted.

Don't see the right fit?

Check out other opportunities at Twitter.