Learning Specialist

San Francisco, CA

Learning Specialist @ Twitter SF

Who We Are:

Twitter’s mission is to give everyone the power to create and share ideas and information instantly, without barriers. Our Learning + Org. Development mission is to set up Twitter for success and set Tweeps up for life - here and in the world.

Who You Are:

We’re looking for someone who has “done that been there” but is also willing to add a twist of  “doing it a little differently” at Twitter. This person has had at least 7 years experience of designing + delivering innovative solutions and a proven track record of partnering with stakeholders to create business value across multiple functions.  

What You’ll Do:

This role will report to our Learning Experience Manager,  work closely with the full global L+OD team and act as a learning ambassador for individuals and team across the business.

  • Define content, frameworks and support tools for core business skills (project management, problem solving, effective decision making).

  • Design learning experiences focused on helping individuals be more effective in their roles.  

  • Facilitate live and virtual learning experiences for individuals, managers and teams.

  • Build a network of Subject Matter Experts (SMEs) across the business.

  • Deliver Train-the-Trainer for SMEs to act as facilitators.

  • Provide coaching  for individuals, project teams and business teams on core business skills.

  • Apply service design principles to drive data driven needs analysis and co-creative learning design.

Requirements:

  • At least 7 years of experience in a business driven learning function.

  • Experience working in a high tech, fast-paced, hyper-growth environment.

  • Strong facilitation skills

  • Experience in coaching and train the trainer delivery

  • Experience is stakeholder management and data driven training needs analysis

  • ​Content evaluation and customization skills especially in complex skills and challenging soft skills contexts​

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.

Application

Personal Information

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U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This is where you come in! Please take a few minutes to provide us with your information. Completing this form is entirely voluntary. Whatever your decision, there will be no adverse employment consequences.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to RARequest-Recruiting@twitter.com. This email is only for accommodation requests related to the application process.

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