Engineering Manager - User Services Engineering

San Francisco, CA
 

 

Engineering managers at Twitter provide the leadership needed to build technologies that flawlessly serve the billion tweets our users submit on a weekly basis.  As Twitter evolves, we need managers to lead the engineering teams that make the world’s largest real-time system scalable and efficient.  The following describes what we think are the paths to success for this role:   

We believe passion and personality matter.   As such, we need someone who can manage diverse, smart, and driven engineers while balancing personnel challenges with business requirements.  A successful engineering manager will:

  • Mentor the professional development of each direct report through personal and performance management.

  • Be an aggressive source of engineering talent and be comfortable closing candidates.

  • Give engineers the tools, confidence, and motivation to make decisions independently that lead to the recognition of your engineers and not just yourself.


Our ultimate goal is to ‘ship it ’, so it’s imperative that the engineering manager:

  • Be responsible for the group’s technical strategy and roadmap – creating success metrics in close collaboration with other Engineering and Product Managers.

  • Brings a strong perspective that drives change and motivates engineers to develop simple solutions to complex problems.

  • Works with tech leads and senior engineers to gather system requirements, gut checks new feature proposals and large system improvements.

  • Has the technical capacity to partner with tech leads and is comfortable diving into the fray to help drive resolution in the case of bad incidents.  A deep understanding of managed runtimes is a must.

  • Previously managed a team of 4-8 engineers with responsibility for distributed systems in production.

  • Experience managing a distributed team in multiple US cities and times zones is a must.

 

A successful engineering manager will communicate fearlessly to build trust.   We need leaders who take active roles in shaping the future of Twitter engineering while embodying our core values. This means the manager will:

  • Initiate cross-functional collaborations with Reliability Engineering, Product and Design to develop high quality, focused products (and inspire your team to independently initiate the same).

  • Seek diverse perspectives to drive bottom-up innovation and create buy-in from all technical stakeholders inside and outside the team.

  • Ensure the team fully understands the goals and objectives of Twitter as a company and how their work fits into 'the bigger picture.'

Desired Skills:

  • BS or higher in Computer Science or equivalent work experience.

  • Passion for elegance and simplicity.

  • You take pride in designing solutions that will outlive the problem.

  • You can provide a link to your public github repo or technology blog.

  • You use and love Twitter.

  • You are awesome, passionate, and nice.

Engineering Hiring Process

Step 1

Once your application is received, a recruiter will reach out pending your qualifications are a match for the role.

Step 2

If your background is a match, you may have 1-2 technical phone interviews or be given the chance to provide a work sample depending on the role.

Step 3

If the phone interviews go well or your work sample is strong, the final step includes interviews with 5-6 people held onsite in our office.

Application

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U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This is where you come in! Please take a few minutes to provide us with your information. Completing this form is entirely voluntary. Whatever your decision, there will be no adverse employment consequences.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to RARequest-Recruiting@twitter.com. This email is only for accommodation requests related to the application process.

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