Business Insights Analyst

San Francisco, CA

Who We Are:

Twitter users generate many terabytes of data every day; Twitter engineers run hundreds of experiments; Twitter data scientists create increasingly sophisticated models of users and content.

The Business Insights team at Twitter is at the intersection of all this data and strives to make it actionable to all business units around Twitter. We spearhead complicated and important analyses and think of other ways to make extremely large scale data easy to use to guide exploration and decision-making.

As a Business Insights Analyst, you will deliver key insights to help grow our business.

What You’ll Do:

You will be a key member of the Business Insights team working closely with cross-functional partners around Twitter. In this position, you will provide valuable perspectives to help Twitter reach every person on the planet.

As such, you will:

  • Develop and prove hypotheses to evaluate new growth opportunities and optimize existing business initiatives

  • Partner with product, marketing and media teams to develop, prototype, and monitor success of new programs

  • Become the business analytics subject matter expert to internal and external partners

  • Communicate results of new initiatives to executives and cross-functional teams


Who You Are:

  • You are analytically minded and you take organized approaches to problem solving. You break down issues into smaller pieces and have a strong desire to dig into data to guide your thinking

  • You are a strategic thinker. You’re able to lift up from the analytical tasks and connect the dots to effect change

  • Self-starter who takes initiative and can thrive within a flat team organization

  • You can pivot from blockers and develop a new approach when there are no precedents

  • Clear and effective communicator

  • Personable, approachable and able to connect with each and every person on the team and throughout the business



  • Bachelor's degree from 4-year institution
  • 1-2 years work experience in an analytical role
  • Strong familiarity with SQL and analytical tools such as Excel, Python, or R
  • Willingness to learn new tools to access and visualize data

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants:

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.


Personal Information

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U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This is where you come in! Please take a few minutes to provide us with your information. Completing this form is entirely voluntary. Whatever your decision, there will be no adverse employment consequences.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to This email is only for accommodation requests related to the application process.

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