Benefits Program Manager

San Francisco, CA

Benefits Program Manager

Who We Are:

Twitter’s mission is to give everyone the power to create and share ideas and information instantly, without barriers. Our Total Rewards team is dedicated to ensuring our employees (current and potential) feel valued, starting from their new hire offer through their entire experience at Twitter.

We are looking for a Benefits Program Manager based in our San Francisco office.

Who You Are:

A benefits professional with knowledge in delivering Health & Welfare programs in the Americas. You thrive on creating highly efficient processes, seamless execution, and providing exceptional levels of customer service.

What You’ll Do:

  • You will manage the development and implementation of Health and Welfare programs

  • Ensure government reporting requirements are met and other global benefits communications are in accordance with local legislation

  • You will create, manage, and upload Twitter’s global benefits content for internal sites, working closely with global benefits team and cross functional partners

  • Contribute to employees’ understanding of benefit programs by communicating programs clearly and concisely

  • Translate complex data and/or benefits information into easily understood terms

  • Ensure information in the online benefits system is accurate and look for ways to enhance automation

  • You will work closely with finance and business partners to audit data on a regular cadence not limited to data in the online benefits system, payroll system, billing, etc.

  • Keep current on market trends, business challenges, and priorities by gathering competitive market data


  • You have strong interpersonal skills; ability to develop effective relationships and partnerships with HR Business Partners, HR Analytics Team, Legal, Finance and other stakeholders.

  • Demonstrated ability to gain, or earn senior leadership team confidence and sponsorship

  • You have the ability to flourish in a team environment and work independently

  • You are solution driven, using creative ways to approach a problem or answer a question


  • 5-8 years of benefits program management experience

  • Experience working with software systems, Workday is a plus!

  • Strong ability to plan, organize, prioritize, work independently and meet deadlines

  • Strong written and verbal communication skills with a strong customer orientation

  • Demonstrated strength in analytical thinking and project management skills

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.


Personal Information

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U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

This is where you come in! Please take a few minutes to provide us with your information. Completing this form is entirely voluntary. Whatever your decision, there will be no adverse employment consequences.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to This email is only for accommodation requests related to the application process.

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