Advertiser Success Manager, EN markets

San Francisco, CA
Who We are: The Self-Serve Acceleration (SSA) team is responsible for acquiring and growing Twitter's Self-Serve advertisers. The team utilizes a data driven approach to design and execute marketing and revenue programs that generate significant business growth.
Who you are: In this role, you will have an opportunity to shape the strategy to support and grow our advertisers globally and to lead a vendor team of Advertiser Success Specialists. You will also work closely with cross-functional teams across Sales, Marketing, Product and Engineering to lead seamless execution, analysis, and improvement of these programs.
  • You will work with Director, SSA to create the overall strategy of programmatically helping Self-Serve advertisers be more successful with our ad products
  • You will be able to establish and run a function of vendor operations consisting of Advertiser success specialists to help our global advertisers with a clear goal of business growth.
  • Handle a portfolio of the highest spending self-serving advertisers in English markets, leading to business growth and revenue retention.
  • You will partner with the in-house SSA Technology team to develop strong hypotheses, analytical frameworks and create automated interventions that address advertiser needs and increase product usage.
  • You will also find opportunities for product, program, and process improvement, with a focus on rapidly scaling it across markets and languages.
  • With your help we will develop and independently run global programs end-to-end, including ownership to ensure successful planning, execution, analysis, and communication of these programs to SSA leadership.

Qualifications:

  • BA/BS degree with a quantitative focus (preferably in economics, computer science, mathematics).
  • 6+ years of relevant work experience in a high growth business unit with experience in handling revenue and working with vendor operations
  • Track record of thought leadership in applying data driven models that have had impact on a global scale.
  • Account management experience with excellent client communication abilities.
  • Strong partner management, cross-functional collaboration and influencing skills.
Here’s all the legal good stuff: We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.

Application

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U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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