Partner Engineer (Future Opportunities)

Company Description

Please note: This job posting is not for immediate hire but rather an opportunity to submit an application for future consideration.

Twitter promotes and protects the public conversation. Twitter is the town square of the internet. At Twitter, we work with one goal in mind: to improve Twitter for our customers, partners, and the people who use it across the world. Brand safety is only possible when human safety is the top priority – This mindset is what drives us forward.

The Position

Responsibilities:

  • Work closely with partners’ product and engineering teams to guide implementation of solutions using Twitter’s products and APIs to solve specific business needs;
  • Consult with partners to optimize their use of Twitter’s products and maximize the business value they receive;
  • Collaborate with internal product teams to understand product roadmap and its application to customer needs, including technical and business implications to partner solutions;
  • Diagnose complex product bugs, issues, and feature requests, communicate their nature and impact to product and engineering teams, and provide technical assistance and information to facilitate their resolution;
  • Create documentation and materials to address knowledge gaps and accelerate partners’ understanding and adoption of Twitter’s products;
  • Build and document code examples to assist partners with API integrations.

Qualifications

Basic Qualifications:

  • Ability to comfortably and professionally work directly with customer stakeholders of all types (software developers, product managers, senior business representatives, etc.) to define and accomplish shared objectives;
  • Ability to translate customers’ business needs into technical solution requirements;
  • Ability to understand and communicate deep technical topics with developers and product managers;
  • Excellent project management skills, including scoping, stakeholder management, and communication, and comfortable running projects with significant autonomy;
  • Ability to manage competing priorities of multiple stakeholders and coordinate with multiple stakeholder organizations;
  • Knack for understanding new problems and topics through self-driven research and discovery;
  • Excellent verbal and written communication skills;
  • Strong attention to detail.

Preferred Qualifications:

  • 5+ years of experience working in a partner engineering role with enterprise software customers;
  • Coding proficiency for one or more languages;
  • Strong understanding of API design principles;
  • Experience collaborating with cross-functional teams (product, engineering, design, and marketing);
  • Knowledge of the social media/enterprise software space, data analytics (preferably with social media and/or streaming data), and associated software products.

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any other status or characteristic protected by, state, or local laws.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Twitter provides reasonable accommodations during the recruitment and hiring process upon request. Information received relating to accommodations will be addressed confidentially. To request an accommodation, please contact accommodation@twitter.com.

All your information will be kept confidential according to EEO guidelines.

The expected salary range for this role to be performed in San Francisco is USD $162,000 - USD $226,000. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. This range may be modified in the future.

This job is also eligible for participation in Twitter’s Equity Incentive Plan subject to the terms of the applicable plans and policies.

Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter’s benefits prioritize employee wellness and progressive support to our diverse workforce.

Team

Sales and Partnerships, Software Engineering

Location

San Francisco

 

Application

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Non U.S. Equal Employment Opportunity information (Completion is voluntary)
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