Outbound Sales Representative - Customer Success (Spain)

Company Description

Twitter Business team is focused on building and scaling our SMB advertising business through a combination of data and engineering, marketing, customer acquisition, and customer service. Our Outbound Sales team provides best-in-class education and support in order to onboard high value advertisers, increasing retention, revenue, and satisfaction.

The Position

What You’ll Do:

  • Manage the sales cycle with the primary task of activating high value advertisers.

  • Educate and consult to generate opportunities by demonstrating how to use Twitter’s advertising products, best practices and how to develop effective campaigns.

  • Conduct platform demonstrations and provide custom campaign guidance.

  • Maintain ownership and comprehensive knowledge of your accounts and opportunities.

  • Identify proactive opportunities within your account set to provide suggestions that will increase customer satisfaction and revenue.

  • Deliver on KPIs on account outreach and coverage, net new activations and revenue. 

  • Stay on top of the latest trends, product updates, industry/regional updates to proactively share with your clients.  

  • Mentor and onboard new team members.

  • Collaborate cross-functionally with Account Management, Regional Marketing and Sales Operations.



  • 2-3 years of sales or customer facing experience.

  • Strong communicator and team player.

  • Experience with online advertising, analytics and social media preferred.

  • Ability to work quickly and accurately in a fast-paced, deadline driven environment.

  • Highly self-motivated and well-organized.

  • Detail-oriented, focused, motivated, able to adapt to an ever-changing environment.

  • Ability to multitask, prioritize among many demands and work with minimal supervision.

  • Exceptionally resourceful; fearless in mining available knowledge bases to find answers.

  • Innovative in coming up with new ideas and new ways to put them to action.

  • First to try new things and provide actionable feedback. 

  • Experience using Salesforce CRM tool preferred.

  • Marketing/Digital Marketing or Business degree preferred

  • Professional fluency in Spanish and English is required

Additional Information

A few other things we value:

Challenge - We solve some of the industry’s hardest problems. Come to be challenged, learn, and thrive as an engineer.

Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.

Work, Life, Balance - We work hard, but we believe with hard work should come balance.


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