At Twitter, we consider it our responsibility to foster a healthy public conversation. These roles contribute to that by ensuring that people can’t artificially amplify or suppress information or engage in behavior that manipulates or disrupts people’s experience on Twitter.
Who We Are
This role is part of the Account Integrity team that is working to ensure all Twitter accounts are authentic and protected, reducing the prevalence and impact of bad actors across the entire platform. Fighting inauthentic (“fake”) accounts, inauthentic engagement, and manipulative content plays an important role in fostering a safer, real environment for hundreds of millions of users to join healthy public conversation daily.
What You’ll Do
This is a hands-on role that will focus on exploring customer and technology needs in this space and building solutions quickly with a wide range of cross-functional stakeholders.
In these roles, you will (in no particular order):
Develop a customer-centric vision for protecting our platform from manipulation, and convey your vision through bold product roadmaps
Review existing processes, identify gaps in the solution set, recommend improvements, and see the changes through
Work directly with peers in Engineering, Design, Research, Legal, Product and Data Science to develop & validate solutions, and drive impact
Pursue deep customer understanding through quantitative and qualitative techniques
Maintain a high bar for transparent and fair rule enforcement experiences
Who You Are
You are a customer-focused product thinker with a track record of making an impact in a product based on security, or user generated content or interactions. You bring strong consumer product intuition, an understanding of hypothesis-driven product development processes, and are effective at operating in fast paced environments that have to react to a changing global environment and constantly evolving adversaries. You approach problems with multiple solutions in mind, and quickly pivot when needed to better account for newly-discovered data and insight. Clear and concise communication is essential. You are experienced in improving online health & safety and have an understanding of this landscape.