This role focuses on leading incidents to resolution and building the tools and instrument automation to make sure that they don't happen again.
Why it matters
Our platform serves hundreds of internal customers running the thousands of services that make up our product. You'll work directly with internal customers triaging and resolving incidents on many kinds of projects and technologies that keep Twitter performing reliably.
What you’ll be doing
Who we are
The Twitter Command Center is responsible for leading incidents to resolution at twitter. We build tools and automation to make sure that they don't happen again. Our job is to increase the reliability of the Twitter service by providing continuous site monitoring, oversight/management of key control processes, effective communication around reliability related events, and building the tools to automate it.