Revenue Strategy & Operations Manager

Company Description

Twitter is what's happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

The Position

We, the RSOM team, partner with the Regional Business Leaders to help set and execute global and regional strategies. We will build and execute core operational processes such as business planning and reporting, facilitating key decision making, and ongoing business operations management. 

You will own core business Operations for the region, your job will include in-depth quantitative analysis of operating metrics with a particular focus on problem-solving and creating scaled systems and processes. You will work closely with senior leaders in the Core Ads business and cross-functional Twitter teams to quickly understand opportunities and implement solutions.

The ideal candidate is self-sufficient, detail-oriented, loves problem-solving, gets stuck into playing with data, willing to roll up their sleeves and capable of structuring problems, and thrives in ambiguity. Our team does not shy away from getting into the details, slicing and dicing data, and developing and implementing solutions to problems that have not been taken on yet. You’re passionate about Twitter and having an impact!

What does success look like? 

  • Deeply embed with the Business Unit and become the local operations leader 
  • You will not just do the work but rather look to consistently improve, scale or even eliminate workflows to make the business and the team even more effective. 
  • Become the go-to person in the Twitter Revenue org if anyone wants to know “what is happening” in your channel 
  • Build strong working relationships throughout the wider EMEA Business and Global Operations teams 
  • Independently identify issues and drive solutions with enthusiasm - people come to you when they have a tough problem that likely has never been seen or solved before. 
  • Be highly proactive in crafting innovative, data informed strategies to enable strategic and operational objectives
  • Build cross-functional relationships across the Twitter Sales, Product, Engineering, Finance and supporting orgs.
  • You will develop strong working partnerships with your Global Operations colleagues to share ideas, approaches and solutions that will scale our work and help the business thrive. 

Qualifications

Qualifications

  • You will very likely have 4+ years of work experience in a similar role (Sales Operations, Planning  / Strategy) 
  • Exceptional data manipulation and interpretation skills are critical. (You are an excel whizz and likely have competence with SQL or any other form of database / analytical packages)
  • Experience and comfort in working with CRM systems critical (e.g. Salesforce)
  • We operate in an unstructured, fast-moving environment and you must have the ability to filter out noise to address what matters most. 
  • Experience partnering with Senior Stakeholders and you will demonstrate the emotional intelligence to be effective cross-functionally
  • Clear and detailed communication and presentation skills

Desirable but not essential

  • Strong business analyst, demonstrating success in uncovering and building business cases for new growth opportunities, as well as recognising threats to a business. Ability to apply effective financial and analytical frameworks.
  • Excellence in all areas of strategy development, including project management, problem-solving, executive communication, and consensus-building.
  • Global experience is a plus.

Additional Information

We care about making work happy and productive for everyone, with a permanent option to work remotely or regularly work from home when our offices reopen; a home office expense budget; wellness benefits; regular #NoMeetingFridays; and six months of parental leave.

A few other things we value

  • Challenge - We work with Twitter's product and standards teams to solve some of the industry's hardest content problems. Come to be challenged, learn, and thrive as a curator.
  • Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.
  • Work-Life Balance - We work hard, but we believe with hard work should come balance.We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

All your information will be kept confidential according to EEO guidelines.

Team

Customer Support and Operations, Sales and Partnerships

Location

Dublin, Remote Ireland

 

Application

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