Strategic Sourcing Sr Analyst, Contingent Workforce and Professional Services

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation. 

The Position

Twitter’s Contingent Workforce is a unicorn team. Our team responsibilities are largely bifurcated between taking care of our incredible flexible contract workforce & performing Strategic Sourcing tasks for internal clients using outsourced professional services. One of our team recently fulfilled their career goal of moving into a leadership position within the Strategic Sourcing team, and so we’re now looking for a new Strategic Sourcing professional to join our team and continue their great work.  While the job title says “Analyst” this is not a data crunching role. We are not looking for large data set skills, or folks with excel prowess (though some excel will be needed!). We’re looking for someone who ideally has knowledge of the BPO industry, experience in negotiating professional services contracts, a talent for drafting contracts and change orders, and a keen eye for detail. The ideal candidate is a little bit scrappy, super organized, with high attention to detail, who’s looking for a small team with big ambitions, where they can make an impact.

Strategic Sourcing related:

Ideally our Sr. Analyst will have experience that will support the following job duties:

  • Perform purchasing related tasks such as market research & analysis, data collection/management, cost modeling, RFx materials facilitation, supplier communications, and contracting.
  • Conduct detailed market and vendor research, and communicate findings through research summaries.
  • Review, draft, and finalize professional services purchase contracts, including change orders.
  • Review and negotiate 1099/freelance/independent contractor contracts.

Contingent Workforce Related:

If Strategic Sourcing tasks are quiet, this role will offer support to the Contingent Workforce team, such as:

  • Take ownership of select CW projects; assess the opportunity, develop the project plan, establish ROI, devise the roadmap for execution, and then bring it home to completion.
  • Work with the team to assist with execution of other enterprise wide CW projects.
  • Develop as a subject matter expert for Twitter’s contingent workforce. 
  • Assist with answering inbound global CW inquiries through ticketing systems and internal comms channels.
  • Identify ongoing process and service improvement and drive prioritization to create maximum benefit for CW users.


  • 3-5 years experience in professional services, outsourcing, contingent workforce or other category related strategic sourcing preferred.
  • Strong Excel and Google Suite skills.
  • Bachelor's degree preferred with a Legal, Management, HR, or Finance focus preferred.
  • Attitude is everything! Above all else you have curiosity and a willingness to learn, a drive to see projects over the finish line, a superior customer service focus, and you thrive on working to eliminate ambiguity and drive understanding.
  • You have a passion for people and an empathetic mindset; you can place yourself in someone else’s shoes, seek to understand their experience, and work to enhance it. 
  • You enjoy having a role where the lines move, the workload and priorities shift, and you have exposure to multi faceted and diverse problems that need your solutions focus (probably with a deadline of yesterday!)

Additional Information

All your information will be kept confidential according to EEO guidelines.

The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 4 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary ranges for this role are set forth below. These ranges may be modified in the future.

  • Tier A: USD $110,000 - USD $144,000
  • Tier B: USD $105,000 - USD $137,000
  • Tier C: USD $99,000 - USD $129,000
  • Tier D: USD $94,000 - USD $121,000

You can view which tier applies to where you plan to work here. If your location is not listed, please speak with your recruiter for additional information.

This job is also eligible for participation in Twitter’s Performance Bonus Plan and Equity Incentive Plan subject to the terms of the applicable plans and policies.

Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter’s benefits prioritize employee wellness and progressive support to our diverse workforce.


Remote US



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