Privacy Operations Specialist

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with a conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

The Position

We are looking for a Privacy Operations Specialist to help build and support privacy processes and initiatives at Twitter. As a Privacy Operations Specialist at Twitter, you’ll work with team members who are passionate about privacy and data protection and growing our business in a way that makes us proud. You should have a track record of collaborating and thriving in a fast-paced team environment.  If you’re detail-oriented, dedicated, analytical, and an interest in privacy and data protection, apply today!

Who You Are: 

  • You have experience processing user requests and/or strong background in operations
  • You are at ease with responding clearly and concisely to time-sensitive requests
  • You are an excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams
  • You are flexible and can adjust accordingly to ensure team efficiency and deliverables are met
  • You are able to spot anomalies or unusual patterns in requests you handle
  • You are attentive to detail, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous
  • You can deliver consistent high-quality work and have a knack for managing multiple tasks efficiently

What You’ll Do:

  • Handle global user requests including requests for account information and deletion requests
  • Work on regulatory investigations and responses
  • Help scale privacy and data protection compliance processes
  • Respond to internal and external privacy and data protection inquiries
  • Asses new Twitter products and projects and identify associated privacy and data protection risks

Qualifications

Requirements:

  • Bachelor’s Degree or equivalent education / experience
  • 3-5 years in an operations role at a tech company
  • Prior experience working on privacy and data protection related matters
  • Exceptional communication and writing skills
  • Excellent presentation skills
  • Passion and enthusiasm for protecting user privacy and freedom of expression
  • Ability to work on repetitive tasks

Preferred Requirements:

  • Fluency in a second or several languages
  • JIRA experience is highly valued, but not required
  • CIPP certification is not required but is preferred

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

The expected salary range for this role to be performed in San Francisco is USD $110,000 - USD $144,000. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. This range may be modified in the future.

This job is also eligible for participation in Twitter’s Performance Bonus Plan and Equity Incentive Plan subject to the terms of the applicable plans and policies.

Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter’s benefits prioritize employee wellness and progressive support to our diverse workforce.

Location

San Francisco

 

Application

U.S. Equal Employment Opportunity information (Completion is voluntary)
Non U.S. Equal Employment Opportunity information (Completion is voluntary)
Privacy and data