Client Account Manager, Tech & Telco

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

The Position

What You'll Do

  • Collaborating with Fortune 500 advertisers to understand their objectives, recommending best practices, and developing effective campaigns.
  • Educate and consult to demonstrate how to use Twitter’s advertising products, best practices and how to develop effective campaigns.
  • Executing, optimizing, and analyzing advertising programs using internal tools and dashboards.
  • Resolving campaign issues in a timely and productive manner while identifying and implementing process improvements.
  • Managing contracts, renewals and assisting our Sales Finance organization with payables and collections.
  • Providing feedback to our product and tools teams to help us scale our advertising platform.
  • Mentoring new team members as our organization grows.

Qualifications

Who You Are

  • If you’re an enthusiastic Twitter user with relevant account management experience, analytical skills and a passion for learning, we invite you to talk to us about our advertising sales organization at Twitter, Inc.

Qualifications

  • Must have a strong understanding of digital marketing.
  • 5+ years of experience managing digital marketing programs for advertisers or their agencies.
  • Demonstrated ability to create, develop and enhance customer relationships.
  • Ability to manage large customer relationships and manage through conflict, driving groups to collective business decisions.
  • Proven track record translating marketing objectives into results for advertisers. Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending adjustments to key performance drivers.
  • Vertical experience, specifically in Tech brands a plus.
  • Excellent communication and presentation skills, attention to detail and a bias for proactively resolving issues.
  • Aptitude, creativity and a preference for working in small, collaborative teams with minimal supervision.
  • Must have a strong understanding of the digital marketplace and understanding of the competitive landscape in which we operate.
  • A passion for Twitter and our mission.
  • BA / BS degree.

Additional Information

The Customers team unites Twitter’s purpose to serve the public conversation with the revenue needed to fulfill it. By focusing on our clients and their needs, we develop new products and solutions that help them achieve their campaign metrics — leading to the renewal of our value to our customers. We do this by:

  • Recognizing that we all play on the same team.
  • Always examining how to do things better, faster and how to make our products easier to use and more efficient and effective for our customers.
  • Being relentless in our focus on serving the client because our service should be the reason we are consistently hired time and time again by marketing professionals.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 4 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary ranges for this role, are set forth below. These ranges may be modified in the future.

  • Tier A: USD $85,000 - USD $111,000
  • Tier B: USD $80,000 - USD $105,000

You can view which tier applies to where you plan to work here and is updated for any future jurisdiction which requires publication of the salary range on the job posting. If your location is not listed, please speak with your recruiter for additional information.

This job is also eligible for participation in Twitter’s Sales Incentive Plan and Equity Incentive Plan subject to the terms of the applicable plans and policies.

Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter’s benefits prioritize employee wellness and progressive support to our diverse workforce.

Location

San Francisco, Los Angeles

 

Application

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