Client Account Manager, Government & Causes

Company Description

Twitter has changed the way people communicate. Now we have a substantial opportunity to change how marketers interact with our rapidly growing user base. We are creating a world-class team of media professionals, and seeking an experienced Account Manager to develop our business with advertisers and their agencies. 

The Position

What You'll Do:​​​

  • Collaborate with large Oil & Gas and Commercial Aerospace advertisers to understand their objectives, recommending best practices, and developing effective campaigns. 
  • Educate and consult with clients to demonstrate how to use Twitter’s advertising products and best practices to develop effective campaigns.
  • Executing, optimizing, and analyzing advertising programs using internal tools and dashboards.
  • Resolving campaign issues and client problems in a timely and productive manner, and identifying and implementing process improvements.
  • Managing contracts, renewals, upsells, and assisting our Sales Finance organization with payables and collections. 
  • Providing feedback to our product and tools teams to help us scale our advertising platform. 
  • Mentoring new team members as our organization grows. 

Who You Are:

You’re curious, ambitious, dependable, and a self-starter. You have relevant account management skills, analytical experience, and a passion for learning. You want to join a purpose-driven company on a team that has the grit, hustle, and heart of a startup. You want to contribute as a diverse voice on an inclusive team. You want to have a positive impact on everyone you work with and are recognized for above and beyond care. 

Qualifications

  • 4 - 6 years of experience managing digital marketing programs for advertisers or their agencies
  • Demonstrated ability to create, develop, and enhance customer relationships. 
  • Ability to manage large customer relationships and manage through conflict, driving groups to collective business decisions. 
  • Proven track record translating marketing objectives into results for advertisers.
  • Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending adjustments to key performance drivers.
  • Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues
  • Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
  • Must have strong understanding of digital marketplace and understanding of the competitive landscape in which we operate
  • A passion for Twitter and our mission
  • BA / BS degree

A few other things we value: 

  • Diverse Perspectives - make us stronger as a team 
  • Teamwork - collaboration is critical to success
  • Hustle and Heart - work hard and with exceptional care
  • Radical Candor - care personally and challenge directly

Additional Information

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

The applicable salary range for each U.S.-based role is based on where the employee works and is aligned to one of 4 tiers according to a cost of labor index in that geographic area. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary ranges for this role, are set forth below. These ranges may be modified in the future.

  • Tier A: USD $85,000 - USD $111,000
  • Tier B: USD $80,000 - USD $105,000

You can view which tier applies to where you plan to work here and is updated for any future jurisdiction which requires publication of the salary range on the job posting. If your location is not listed, please speak with your recruiter for additional information.

This job is also eligible for participation in Twitter’s Sales Incentive Plan and Equity Incentive Plan subject to the terms of the applicable plans and policies.

Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter’s benefits prioritize employee wellness and progressive support to our diverse workforce.

Location

Washington, New York City

 

Application

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