Are you an individual with a passion for reliable systems architecture? Are you excited about finding efficient ways to analyze complex systems? If you like to plan a multi-year strategy to enable a high growth rate, serve internal customers’ evolving needs, and continue to deliver robust services, join us to have a direct impact on how we serve Twitter!
Who we are
Our company's purpose is to serve the public conversation. The Platform organization builds the cloud infrastructure which helps serve that conversation by enabling us to deliver a reliable service to all our customers across the world at high quality. We operate a distributed system in a hybrid cloud environment through our own data centers (on-prem), GCP (Google Cloud Platform), and AWS (Amazon Web Services) (https://techcrunch.com/2020/12/15/twitter-taps-aws-for-its-latest-foray-into-the-public-cloud/). This includes bare metal and containerized services for messaging, graph storage, database clusters, etc.
The Platform Product organization is a critical team that puts a business and product lens on all the work the platform organization does at Twitter, from data to analytics, storage to data centers, graph technologies to networking and data centers. With every product we ship to our internal customers, we provide an enabling environment to build and advance exciting experiences for our customers.
By working together, we build the most capable and cost-efficient platform in an innovative, experiment-rich, and fast-paced environment.
What You’ll Do
The observability group builds and operates large scale monitoring infrastructure that currently covers the three classic pillars: metrics, logs, and traces. As a Product Manager for our Observability platform, you will develop a deep understanding of Twitter's products and operational requirements in our hybrid cloud environment. Using this understanding, you will craft a comprehensive, long-term vision for Observability at Twitter to advance our reliability posture agnostic of the underlying infrastructure. Areas of responsibility include:
- Drive the long-term vision and product roadmap for Observability at Twitter and ensure alignment with Twitter’s broader Infrastructure and Product strategies
- Deeply understand what engineering teams within Twitter need from Observability tooling and develop clear product requirements
- Clearly articulate the tradeoffs that affect prioritization for both organic and non-organic opportunities
- Always prioritize the customer’s best interests and assess the full landscape of solutions, including third-party tools.