Manager, Safety Analysis & Investigation Team

San Francisco, CA

Overview

 

Twitter is seeking a Manager to be based in San Francisco. This position will lead Twitter’s Safety Analysis & Investigations (SAI) Team within the Twitter Service organization. SAI assesses and mitigates risks to Twitter employees, business interests, and users by analyzing political events and trends, while working with cross-functional partners. This position is ideal for a motivated self-starter who is eager to serve in a hybrid role, fusing investigations, open source research, and geopolitical analysis. This role will interface with Corporate Security, Legal, HR, Compliance, Trust and Safety, and Public Policy, and requires the ability to lead strategic projects and drive toward department and business goals. Additionally, this individual should have the ability to synthesize complex information from various sources and convey risk and analytical assessment data in an easy-to-understand manner.

 

Key Responsibilities

 

  • Navigate complex problems effectively by managing internal relationships and cross-functional teams working on company-wide initiatives.
  • Manage projects from start to finish, including setting stakeholder expectations, maintaining team alignment, and mitigating project risks.
  • Provide strategic direction by producing and maintaining core project deliverables, identify process gaps and work on short- and long-term scalable solutions.
  • Synthesize investigative data and findings with general trend research to provide risk context for various stakeholders.
  • Monitor, identify, and analyze global political and security risks to determine their impact on and relevance to Twitter’s platform and users around the world.
  • Expand the suite of analytical products that provide insights to stakeholders across the company on topics such as: risk/threat investigations, geopolitical trends, and global conflicts

 

Key Requirements

  • 5-6+ years of experience leading a multifaceted team, mentoring others, and leading complex projects with multiple stakeholders.  
  • Subject matter expertise in open source research, security analysis, and/or investigations.
  • Knowledgeable of social media monitoring tools as well as open source investigative tools and techniques.
  • Understanding of global geopolitical and social issues and threats to/from different regions of the world.
  • Excellent time management skills with the ability to effectively prioritize.
  • Ability to manage ambiguity and help shape the strategic direction of new programs.
  • Demonstrated ability to communicate effectively both verbally and in writing.
  • Ability to adapt to a unique corporate culture and effectively balance security/safety with company values.
  • Minimum educational requirement of a Bachelor’s Degree in Criminology, Political Science, Psychology, Sociology, Data Science, International Relations, Security Management, Business, Economics, Finance, or a related field; Master’s Degree preferred.


Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.

Application

Personal Information

Required field. PDFs only; max file size is 1MB.
Required field. PDFs only; max file size is 1MB.

U.S. Equal Employment Opportunity Information  (Disclosure is voluntary. If you do not wish to disclose, please select "Withold/Decline to Disclose")

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter.

This is where you come in! Please take a few minutes to provide us with your information. You are not required to provide this information and you may select “Decline to Disclose”. Your decision to provide information (or not) will not affect your employment or opportunities at Twitter.

Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to RARequest-Recruiting@twitter.com. This email is only for accommodation requests related to the application process.

Twitter cares about your privacy and protecting your data.  Please click the privacy policy link and acknowledge you have read and understood how Twitter treats your privacy and your data.  

Would you like to receive email communication from Twitter about career opportunities? You may unsubscribe at any time.
Applicant Data - You have a choice. Can we keep your personal data for both the job you are applying for and any other Twitter jobs that we feel you may be a match for? If you choose yes we will retain your personal data for a period of twelve months to consider you for other job opportunities at Twitter.
Analytics - May we use personal data from your resume and application to analyze and improve the Twitter hiring experience.
Success
Thanks for applying!
Error
Submission failed. Please make sure all fields are correctly formatted.

Don't see the right fit?

Check out other opportunities at Twitter.