Legal Policy Operations Agent, 12 months contract, (Singapore)

Singapore

Who We Are:


The teams in Twitter’s Trust & Safety (T&S) department are on the front lines of safety, speech,

and policy issues that affect the Internet. We work to ensure user trust, protect user rights, and

mitigate legal risk through policy definition, Terms of Service enforcement, and safety advocacy.

We innovate, experiment, and move at a fast pace. We’re a learning organization with a growth

mindset, and we’re always looking for ways to improve our policies and ourselves.


What You’ll Do:


Twitter Trust & Safety seeks a detail-oriented, dedicated person to join our Legal Policy team in

Singapore. Legal Policy is responsible for processing sensitive global legal requests, such as

court orders or requests to remove content, from start to finish including document intake,

logging, analysis, processing, and follow-up. If you're analytical, goal-oriented, focused, and

have a knack for handling multiple tasks efficiently, apply today!


You will:

●handle global legal requests for content removal, helping to keep our legal process

operations organized and on track

●be responsible for supporting your team in making sure requests are processed, tracked,

and completed in an efficient and timely manner

●escalating unusual or sensitive requests to Legal Policy management, legal, or other

stakeholders

●work closely with Legal Policy team members in San Francisco, Ireland, and Singapore

on prioritizing requests appropriately

●serve on an on-call rotation, working closely with other members of Trust & Safety to

provide timely responses to emergency requests from all over the world


Who You Are


You have:

●experience with high-volume legal document intake and processing

●excellent business judgment

●passion and enthusiasm for protecting freedom of expression and user privacy

●perseverance, determination, and grit

●a collaborative and optimistic mindset


You are:

●at ease with providing clear and concise responses to time-sensitive requests

●an excellent communicator, and will maintain open, thorough, and regular

communication with teammates and cross-functional teams

●flexible and can adjust accordingly to ensure team efficiency and deliverables are met

●detail-oriented, organized, and able to prioritize tasks in a dynamic work environment

even when they are sometimes monotonous

●able to spot anomalies or unusual patterns in requests you handle

●looking for an entry level position, due to limited or no prior work experience

●a keen decision maker, self motivated, and a great teammate


You can:

●deliver consistent high-quality work

●manage your time and prioritize work effectively

●think strategically about challenging global issues


Requirements:


●Complete fluency in English and at least one other language, preference for Turkish,

Japanese, Bahasa Indonesian, Korean, or other language skills

●Schedule could include, Monday-Friday and/or weekend coverage (Sunday-Thursday or

Tuesday-Saturday)


Preferences:


●1-3 years experience as a paralegal or at a tech company in a similar role

●Bachelor’s Degree or equivalent education / experience


NOTE:

Telecommuting is not an option; this is a contractor role in Singapore. Please be sure to

specify all languages and level of fluency in your application/resume. You may be exposed to

sensitive or graphic content, including but not limited to, vulgar language, violent threats,

pornography and other graphic images.


We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex,

gender, gender identity, gender expression, sexual orientation, age, disability, veteran status,

genetic information, marital status or any legally protected status.


Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.

Application

Personal Information

Required field. PDFs only; max file size is 1MB.
Required field. PDFs only; max file size is 1MB.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter cares about your privacy and protecting your data.  Please click the privacy policy link and acknowledge you have read and understood how Twitter treats your privacy and your data.  

Would you like to receive email communication from Twitter about career opportunities? You may unsubscribe at any time.
Applicant Data - You have a choice. Can we keep your personal data for both the job you are applying for and any other Twitter jobs that we feel you may be a match for? If you choose yes we will retain your personal data for a period of twelve months to consider you for other job opportunities at Twitter.
Analytics - May we use personal data from your resume and application to analyze and improve the Twitter hiring experience.
Success
Thanks for applying!
Error
Submission failed. Please make sure all fields are correctly formatted.

Don't see the right fit?

Check out other opportunities at Twitter.