Sr Partnership Strategy and Operations Manager

San Francisco, CA

About Twitter:

Twitter ... the best place you have ever worked. Ever. As a company, we strive to make a

difference in the world, do the best work, and have fun while doing it.


We're building a platform where all voices can be heard, creating fun ways for people to

express themselves, and growing our business in a way that makes us proud.


We innovate, experiment, and move at a fast pace. We're a learning organization with a

growth mindset, and we're always looking for ways to improve our product and ourselves.


Passion and personality matter. You'll work with creative and curious people across the

globe, and we want you to feel comfortable being yourself every day you're here.

Twitter is what’s happening -- and never before have we been as influential or important as we are today.



The Opportunity:

Twitter’s Partnerships Operations team is responsible for developing strategy and establishing operational rigor for the Global Content Partnerships Team. This includes developing and refining the strategy, policies, procedures, and technologies that enable rapid scale and growth.


The ideal candidate is a self-starter, independent thinker, deeply analytical, fierce communicator, resourceful, and adept at building strong cross-functional working relationships, creative, and a team player. He or she will be expected to fully own and lead projects with visibility across the Content Partnerships’ organization.


Broad Responsibilities:

  • Build and drive the execution of global operations across a regional Content Partnerships team
  • Partner extensively with the Partnership regional leadership team, as well as cross functional business leaders (including Finance, Legal, HR, and Marketing)
  • Identify opportunities for ongoing program improvements and enhancements
  • Develop, manage, and report on key metrics
  • Drive high-visibility time-critical projects by quickly understanding context and executing against a prioritized approach for resolution
  • Effectively collaborate and communicate results and insights across cross-functional teams
  • Proactively identify and redefine processes and systems that improve and scale our business
  • Provide analysis and decision support around resource allocation and portfolio management
  • Support company-level strategy-setting and planning efforts
  • Gather and analyze massive amounts of information expeditiously
  • Troubleshoot Salesforce-related questions
  • Build consensus among cross-functional teams and influence decision making within senior-level audiences
  • Actively participate in planning/executing regional business plans


About you

  • 6+ yrs of relevant work experience
    • Preferably in business, economics, digital marketing, media, and/or sales enablement
    • Focus on operations and strategy
  • Experience working in matrixed organizations
    • Build relationships in a matrixed organization
    • Track record of driving stakeholder alignment to drive results
    • Ability to coordinate multiple departments to ensure execution
    • Ability to lead through influence
  • Strong communicator
    • Effectively communicates results and insights
    • Ability to connect with all levels of employees
    • Executive presence
  • Results Oriented
    • Strong focus on execution and results – tracking performance, setting goals and developing plans, following through and holding people accountable for results
    • Willingness to roll up your sleeves and ensure the machines “run on time” and are scalable
  • Strategic Orientation/ Business Focused 
    • Strong business acumen – understands the business at a holistic level and how each team / initiatives impacts the whole
    • Consistently focused on outcomes for the best of Twitter, not just a specific vertical
    • Proactively identify and redefine processes and systems that improve and scale our business


Requirements/ Qualifications

  • BA/BS degree or equivalent (MBA preferred) with specialization in business, economics, digital marketing, and/or sales enablement
  • At least 5+ years in a role that has provided analytical and complex project experience
  • At least 2 year at a top consulting firm, or experience in a similar role that has provided analytical and complex project experience
  • Experience working in matrixed organizations
  • Strong communicator - Excellent verbal and written communication skill
  • Experience building regional strategies that draft off of a global plan
  • Experience researching and manipulating complex and large data sets
  • Competency using Salesforce
  • Advanced Excel skills
  • Familiarity with SQL or any other form of database querying language is preferred
  • Willingness to roll up your sleeves and ensure the machines “run on time” and are scalable
  • A strong passion for Twitter and technology!

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.


Personal Information

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