Engineering Manager - Observability

Seattle, WA

Observability Engineering Manager


#LoveWhereYouWork


Twitter.com is one of the largest and most popular websites in the world. Our code operates at massive scale and speed, serving billions of requests per day, connecting hundreds of millions of active Twitter users to real-time information about their lives and the world we live in.  Engineering managers at Twitter provide the leadership needed to build technologies that flawlessly serve the billion tweets our users submit on a weekly basis. As Twitter evolves, we need managers to lead the engineering teams that make the world’s largest real-time system scalable and efficient.


The Observability engineering team is at the heart of the Twitter platform supporting all key features built by every engineering team at Twitter.  Are you looking for an opportunity to lead projects, mentor extremely smart junior engineers and take your skills to the next level while having a huge impact? Read on.


Who We Are:

The observability team at Twitter provides metrics (collection, alerting, and visualization), consolidated logging (collection and indexing), and distributed application tracing for every team at Twitter across multiple data centers, the cloud, and many smaller regions.  We operate at industry competitive scale on the order of collecting 5B metrics / minute. We are looking for an engineering manager to lead a team of engineers focusing on a large scale metrics storage solution that includes a custom built time series database, several indexing services, query engines and metrics collection mechanisms.


We are committed to working with industry, both in using open-source and open sourcing our own solutions where applicable.  


We believe passion and personality matter.   As such, we need someone who can lead teams of diverse, smart, and driven engineers while balancing personnel challenges with business requirements.  A successful engineering manager will:

Mentor, grow, and empower your team by giving them the skills, confidence and motivation to make decisions independently that lead to their personal and professional success, and enable them to become technical leaders.

Be responsible for the group’s technical strategy and roadmap – creating success metrics and prioritize the team’s work in close collaboration with other engineering teams and Product Managers.

Communicate early and often, building a culture of trust and collaboration between engineers and teams across multiple offices and time zones.

Be an engineering talent magnet to make the team successful in your established mission.

Be ready to roll up your sleeves and work through technical challenges with your team.


Who You Are:

You are a successful lead engineer and/or hands-on manager. Not only strong technically, you have shown that you can raise those around you through mentoring, and can work effectively with product managers, designers and other engineering teams.

You have excellent communication skills and can demonstrate having collaborated with tech leads and senior engineers, Product Managers, Designers and other disciplines to deliver, and can explain complex technical issues accurately to technical and non-technical audiences

You have the ability to gather product & business requirements, gut checks new ideas and proposals. Proven track record establishing and driving technical advances, reducing tech debt and making significant improvements in systems

You’re smart, get stuff done, have great energy, and are passionate about helping Twitter change the world

You have experience to design and implement awesome new features through innovation and data-driven iterations at Twitter scale

You want to push the limits of product innovation using the latest advancements in technology and methods - working closely with product managers, designers and other engineering teams

You work best in an environment with a sense of urgency and can rapidly iterate on product/platform features


Requirements:

Strong algorithms, data structures and coding background

Deep experience with web infrastructure and distributed systems

Experience with software engineering best practices (e.g. unit testing, code reviews, design documentation)

B.S. or higher in Computer Science (or equivalent work experience)


We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.


San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Engineering Hiring Process

Step 1

Once your application is received, a recruiter will reach out pending your qualifications are a match for the role.

Step 2

If your background is a match, you may have 1-2 technical phone interviews or be given the chance to provide a work sample depending on the role.

Step 3

If the phone interviews go well or your work sample is strong, the final step includes interviews with 5-6 people held onsite in our office.

Application

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At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter.

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Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

You can view the ‘EEO is the Law’ poster here.

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