Director, Business Strategy & Operations

San Francisco, CA

Who We Are

The Engineering leaders at Twitter provide the direction needed to build & maintain technologies that flawlessly serve the billion tweets our users submit on a weekly basis. As Twitter evolves, the Business Strategy & Operations team helps inform and guide the engineering teams that make the world’s largest real-time system scalable and efficient. The Business Strategy & Operations function will work closely with senior leadership across the engineering organization shaping and driving strategic, operational, and organizational improvements across the organization.

What You’ll Do

Identify cross-functional dependencies, prioritize resource investment

Monitor internal performance and identify areas for improvement

Draw insights from data analysis, synthesize summaries and make recommendations

Work with key stakeholders in relevant functions, inform recommendations and gain buy-in

Create compelling presentations to effectively communicate to the executive team

Assist in identifying the story lines and drafting the narratives that explain performance

Develop presentations to communicate performance and initiatives planned for the next year.

Who You Are:

At Twitter, we believe that passion and personality matter. We’re looking for people that are intensely curious about technology, exhibit a can-do attitude and approach their work with vigor, determination and a sense of fun. You should have demonstrated the ability to learn quickly and work effectively in a fast-paced, rapidly changing environment. In particular:


10+ years relevant work experience

​Analytical thinker and structured problem solver.

Comfortable to work in ambiguity with a bent towards fast execution and iteration.

Project management mindset on task execution.

Bachelor's degree or equivalent with specialisation in marketing, finance, business, or related field of study.

Experience using a consulting approach to identify and build business strategy

Facilitation experience and the ability to lead programs such as strategy planning sessions.

Experience working across multiple functions/ business units, influencing and collaborating with others to successfully implement programs


Management consulting experience a big plus.

MBA/MS or equivalent with specialisation in marketing, finance, mathematics, business or related field of study.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status

Engineering Hiring Process

Step 1

Once your application is received, a recruiter will reach out pending your qualifications are a match for the role.

Step 2

If your background is a match, you may have 1-2 technical phone interviews or be given the chance to provide a work sample depending on the role.

Step 3

If the phone interviews go well or your work sample is strong, the final step includes interviews with 5-6 people held onsite in our office.


Personal Information

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U.S. Equal Employment Opportunity Information  (Disclosure is voluntary. If you do not wish to disclose, please select "Withold/Decline to Disclose")

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter.

This is where you come in! Please take a few minutes to provide us with your information. You are not required to provide this information and you may select “Decline to Disclose”. Your decision to provide information (or not) will not affect your employment or opportunities at Twitter.

Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to This email is only for accommodation requests related to the application process.

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