People Services Specialist, JAPAC - 12 months contract (Singapore)

Singapore

Who We Are:

 

The People Services team is focused on providing seamless and client-focused transactional support to our employees and internal stakeholders in offices around the world.  Playing a key tactical role throughout the employee lifecycle from hiring and onboarding to developing and off-boarding, we deliver on operational excellence while maintaining high levels of confidentiality.  

 

What You’ll Do:

  • Onboarding
    • Generate and send offer letters to internal and external candidates
    • Coordinate with immigration and relocation teams, provide on-ground support
    • Manage ongoing communications with candidate once they accept
    • Ensure background check is completed
    • Initiate onboarding through Workday
    • Lead APAC Orientation program + ongoing improvements
    • Monthly documentation checks for payroll and benefits enrolment
  • Offboarding
    • Manage off-boarding in conjunction w/HRBPs; point of contact with employee
    • Coordinate with payroll, benefits and functional stakeholders as needed
  • Leaves
    • Manage documentation, tracking and employee interactions for all leave types
    • Coordinate with payroll and benefits, as needed
  • Operations Support
    • Local contact for all system related activity, participating in system implementations and enhancements as subject matter expert in region.  
    • Respond to first level questions from employees on all HR topics, triage to functional HR experts and appropriate SME as needed.   
    • Driving the adoption of existing and new systems in the region
    • Timeliness, accuracy and thoroughness of data entry to preserve data integrity across all systems and intranet
    • Support audit activities and ensure compliance in daily administration with all applicable processes, legal and regulatory requirements.
    • Partner with HRBPs to manage employee data lifecycle changes and grants in Workday
  • Process Improvements
    • Leverage technology for HR process efficiencies i.e. Echosign
    • Projects: eg. letter automation, globalisation of processes, new country set-up


Who You Are:


A consummate professional committed to confidentiality and integrity when handling sensitive employee information. Detail-oriented and focused on data integrity and process, you are willing to put your head down to get things done, work well as a team, and care about the employee experience.

 

If this sounds like it might be you, you probably have:

  • Excellent attention to detail and organizational skills, to complete tasks with accuracy and efficiency
  • Ability to maintain confidentiality and prioritize effectively
  • Resourcefulness and initiative to ask questions coupled with the ability to work with limited supervision. Addresses most challenges and issues in a calm, steady, “can-do” manner
  • Good judgment, knowing when an issue need to be escalated
  • A client service mindset with the desire to go above and beyond to support the team and organization
  • An ability to identify, recommend opportunities for continuous process improvement and follow through from end-to-end.


Requirements:

  • University degree
  • 2+ years experience in an HR administration, operations, benefits administration, or generalist role, strong preference for the technology industry
  • Experience in supporting multiple countries in APAC and demonstrated ability to quickly learn about cultural and regulatory requirements
  • Experience with Workday HR information system and JIRA and/or Salesforce-based ticketing systems highly preferred
  • Experience in Gsuite products highly preferred
  • Proficiency in English language required (Japanese highly preferred)


Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.

Application

Personal Information

Required field. PDFs only; max file size is 1MB.
Required field. PDFs only; max file size is 1MB.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter cares about your privacy and protecting your data.  Please click the privacy policy link and acknowledge you have read and understood how Twitter treats your privacy and your data.  

Would you like to receive email communication from Twitter about career opportunities? You may unsubscribe at any time.
Applicant Data - You have a choice. Can we keep your personal data for both the job you are applying for and any other Twitter jobs that we feel you may be a match for? If you choose yes we will retain your personal data for a period of twelve months to consider you for other job opportunities at Twitter.
Analytics - May we use personal data from your resume and application to analyze and improve the Twitter hiring experience.
Success
Thanks for applying!
Error
Submission failed. Please make sure all fields are correctly formatted.

Don't see the right fit?

Check out other opportunities at Twitter.