IT System Engineer I


Who We Are

At Twitter our IT Infrastructure team focuses on implementing and supporting systems to help our internal customers meet their day-to-day operational needs. We are responsible for establishing baseline infrastructure including virtual environments, file storage, and network engineering and administration.

Our IT Infrastructure team partners with our IT End User Services and IT Applications teams to support the corporate environment, as well as working with multiple stakeholders on a project-to-project basis. Our mission is to keep our business running effectively while maintaining a healthy technology environment.

What You’ll Do

The responsibility of this position includes contributing to support and maintenance of a wide array of services, including an estate of Linux and Windows servers as well as the puppet configuration management to automate their function. You will manage most of the systems that each of our customers uses on a daily basis, including the phone system, the internal DNS/DHCP, NetApp storage units and our VMWare services within each of our offices and data centers. As part of this job, developing and maintaining analytics for system performance and health are also required.

Who You Are

To continually strengthen our growing team, we are looking for an experienced Systems Engineer, to help build, deploy and manage our internal infrastructure. As an integral member of the broader IT Infrastructure team, this position will be responsible for developing and maintaining creative solutions in support of our business partner’s evolving requirements. If this sounds like you, you probably have experience with these responsibilities:

  • Building and managing complex software stacks on Linux and Windows
  • Running root cause analysis for infrastructure related troubleshooting
  • Collaborating with architects and other engineers to develop technical designs and solution recommendations
  • Partnering with vendors, internal IT Engineers and working with multiple business partners to develop solutions against departmental roadmaps
  • Partner with other internal engineering teams and third party vendors to develop consistent and scalable solutions
  • Collaborate with internal audit and compliance teams to identify, remediate, and prevent issues & risks
  • Contributing to design, code review, and release management as part of the oversight of our internal software development lifecycle
  • Work with other members of the broader IT team for coordinated solution delivery
  • Contribute to a 24/7 oncall schedule


  • Bachelor's Degree in Computer Science or equivalent work experience
  • Ability to translate business needs to technical solutions
  • Exceptional analytical and problem solving skills
  • Well-developed interpersonal, written and verbal communication
  • Ability to work in an aggressive, fast paced environment managing multiple priorities
  • Team oriented approach
  • 1 to 3 years of experience on
    • Systems Engineering for Corporate Infrastructure
    • Managing large server estates for Linux and Windows
    • Virtualization at scale
    • Configuration Management
    • Managing scalable storage
    • Developing and maintaining supporting metrics for systems
  • Writing design documents
  • Working in a source-controlled environment.
  • Experience working within an Agile development framework
  • Disciplined approach in producing and maintaining documentation

Here’s all the legal good stuff: We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Engineering Hiring Process

Step 1

Once your application is received, a recruiter will reach out pending your qualifications are a match for the role.

Step 2

If your background is a match, you may have 1-2 technical phone interviews or be given the chance to provide a work sample depending on the role.

Step 3

If the phone interviews go well or your work sample is strong, the final step includes interviews with 5-6 people held onsite in our office.


By applying you expressly make the following representations and warranties and give your consents as described below:
Twitter, Inc. collects your personal data for the purposes of managing Twitter, Inc.’s recruitment related activities as well as for organizational planning purposes globally. Consequently, Twitter, Inc. may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. 
Twitter, Inc. does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Twitter, Inc. has international sites and Twitter, Inc. uses resources located throughout the world. Twitter, Inc. may from time to time also use third parties to act on Twitter, Inc.’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Twitter, Inc. group of companies as well as to third parties acting on Twitter, Inc.’s behalf, including also transfers to servers and databases outside the country where you provided Twitter, Inc. with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.

Personal Information

This field is required.
This field is required.
This field is required.
This field is required.
Required field. PDFs only; max file size is 1MB.
Required field. PDFs only; max file size is 1MB.

Twitter cares about your privacy and protecting your data. Please click the privacy policy link and acknowledge you have read and understood how Twitter treats your privacy and your data.

Would you like to receive email communication from Twitter about career opportunities? You may unsubscribe at any time.
Applicant Data - You have a choice. Can we keep your personal data for both the job you are applying for and any other Twitter jobs that we feel you may be a match for? If you choose yes we will retain your personal data for a period of twelve months to consider you for other job opportunities at Twitter.
Analytics - May we use personal data from your resume and application to analyze and improve the Twitter hiring experience.

Thank You


Thanks for applying!
Submission failed. Please make sure all fields are correctly formatted.

Don't see the right fit?

Check out other opportunities at Twitter.