Agency Account Manager, Mumbai (India)


As an Agency Accounr Manager at Twitter, you will play a key role in developing both new and existing strategic agency partnerships. A vital function of the role will be to help operationalize our media agency partnerships with best practices, education, API/technical support, research opportunities and agency programs to drive value for their clients.

You will work very closely with the the India sales team and other Twitter functions, partnering on programs of activities devised to help drive agency adoption and revenue on Twitter.


  • Collaborate across groups to identify revenue opportunities; make recommendations to leadership
  • Analyze, and distribute key business metric reporting and insights, to monitor Agency business performance on an ongoing basis
  • Partner with sales in the development of account plans, devised to grow the agency partnership, improve Twitter fluency, grow revenue and product adoption / innovation.
  • Serve as a liaison between agencies and Twitter to help them adopt the platform and build first class programs for them and their clients.
  • Explain and demonstrate how and why individuals use Twitter, to identify and inspire authentic uses of Twitter for their clients 
  • Develop and conduct educational roadshows / bootcamp-style training to inform about best practices for using Twitter for their clients.
  • Work with agencies to drive innovation and help structure programs that deliver positive business impact for Twitter and agency clients
  • Work with agencies and sales to document and merchandise innovative uses of Twitter: discover, catalog and 'case' great Twitter usage stories and evidence that will help shape the agency, brand and media world's understanding of how brands can use Twitter 
  • Provide input to Product Marketing & Product teams about advertiser insights and needs for new products, features and solutions


  • +5 years of experience in a media agency or as a media owner, working with Fortune 500 companies
  • Fluent English
  • ​Established relationships with decision makers within agencies
  • Experience in investment, deal execution and reporting
  • Excellent communication and presentation skills
  • Deep understanding of Twitter and the social media landscape, and opportunities for marketers
  • Aptitude, creativity, and a preference for working in small, collaborative teams
  • A passion for Twitter and our mission
  • BA / BS degree

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.


Personal Information

Required field. PDFs only; max file size is 1MB.
Required field. PDFs only; max file size is 1MB.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter cares about your privacy and protecting your data.  Please click the privacy policy link and acknowledge you have read and understood how Twitter treats your privacy and your data.  

Would you like to receive email communication from Twitter about career opportunities? You may unsubscribe at any time.
Applicant Data - You have a choice. Can we keep your personal data for both the job you are applying for and any other Twitter jobs that we feel you may be a match for? If you choose yes we will retain your personal data for a period of twelve months to consider you for other job opportunities at Twitter.
Analytics - May we use personal data from your resume and application to analyze and improve the Twitter hiring experience.
Thanks for applying!
Submission failed. Please make sure all fields are correctly formatted.

Don't see the right fit?

Check out other opportunities at Twitter.