Senior Instructional Designer

San Francisco, CA

We currently have an opening for a Senior Instructional Designer in our San Francisco or New York office. In this role, reporting into Design + Development Lead, you will design and develop learning materials to support the full suite of Twitter’s L+D programs. This will require you to be an exceptional designer, capable of eliciting information from key stakeholders or researching a new topic, and translating it into cogent and compelling learning content. You will apply the voice of Twitter to all that you do and you’ll have a strong visual aesthetic with experience in designing high-end multimedia and video as well as classroom materials and facilitator guides. You’ll partner closely with L+D Program Managers and Learning Experience designers in developing world-class L+D initiatives for Twitter employees.

What you’ll do:

  • Contribute instructional design expertise to the overall program design, collaborating effectively with the Learning Experience Manager and Program Manager.
  • Manage stakeholders and subject matter experts in the content development process, ensuring alignment, engagement and expectation management.
  • Develop content through independent research or by interviewing internal subject matter experts or a combination of both.
  • Design and develop live virtual learning and classroom materials including slide decks, activity sheets, facilitator guides.
  • Design and develop online learning modules using authoring tools such as Articulate Rise and Camtasia.
  • Direct video shoots and manage vendors in the development of high-end multimedia content; providing detailed scene-by-scene storyboards and visual direction.
  • Design content across the full range of L&D programs including new hire onboarding, career development, talent programs, management and leadership development and key organizational capabilities and tools.
  • Facilitation of classroom and live virtual learning from time to time.


  • Proactive individual with strong execution and service orientation.
  • Effective partner for stakeholders and sponsors across the company and at all levels.
  • Strong project management discipline for setting expectations, execution and resolving issues.
  • Ability to extract knowledge from Subject Matters Experts and design for ease of learning.
  • Innovative design approach that is not constrained by what is today or tools available.

What you have done:

  • 6+ years learning design experience. 
  • Proven skills in instructional design for classroom and online delivery.
  • Experience in engaging stakeholders in learning projects. 
  • Project management experience; familiar with content design lifecycle.

Collaborative, team player with a strong focus on delivering to have an impact.   

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.


Personal Information

Required field. PDFs only; max file size is 1MB.
Required field. PDFs only; max file size is 1MB.

U.S. Equal Employment Opportunity Information  (Disclosure is voluntary. If you do not wish to disclose, please select "Withold/Decline to Disclose")

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter.

This is where you come in! Please take a few minutes to provide us with your information. You are not required to provide this information and you may select “Decline to Disclose”. Your decision to provide information (or not) will not affect your employment or opportunities at Twitter.

Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to This email is only for accommodation requests related to the application process.

Twitter cares about your privacy and protecting your data.  Please click the privacy policy link and acknowledge you have read and understood how Twitter treats your privacy and your data.  

Would you like to receive email communication from Twitter about career opportunities? You may unsubscribe at any time.
Applicant Data - You have a choice. Can we keep your personal data for both the job you are applying for and any other Twitter jobs that we feel you may be a match for? If you choose yes we will retain your personal data for a period of twelve months to consider you for other job opportunities at Twitter.
Analytics - May we use personal data from your resume and application to analyze and improve the Twitter hiring experience.
Thanks for applying!
Submission failed. Please make sure all fields are correctly formatted.

Don't see the right fit?

Check out other opportunities at Twitter.