Employee Communications Manager

San Francisco, CA

Location: San Francisco

 

Twitter’s Employee Communications and Culture team is looking for a talented, creative and experienced professional to inform, connect and engage our Tweeps. The role is responsible for crafting compelling communications, consulting on internal messaging, and shaping the narrative.

 

This person will work with executives and stakeholders in our Engineering, Product, Design and Research (EPDR) orgs to understand, guide, and promote various happenings, news, and initiatives. The role will be responsible for serving the internal conversation, shaping our brand voice, and delivering powerful writing that resonates. Projects can range from crafting a segment for our company-wide monthly meeting to showcase a new product launch or engineering initiative, designing and implementing a change management strategy to rollout a new internal tool, partnering with #studio to produce creative assets, writing FAQs and talking points for a senior executive and/or refining our team processes, among other projects.


What you will do

  • Collaborate with EPDR C-suite and senior leadership on internal communications strategies, tactics, messaging and collateral to shape and nurture Twitter's company culture
  • Prioritize and streamline high volume of information across the engineering, product, design and research teams to surface and spotlight the most mission-critical stories to inform, engage and connect Tweeps, and ultimately drive employee engagement
  • Implement change management best practices to inspire action among Tweeps
  • Represent employee perspectives to management and proactively anticipate need for communications
  • Design and deliver internal marketing campaigns that align with Twitter's principles and priorities
  • Ensure consistent, authentic and on-brand style/voice/tone among editorial, programming and events
  • Provide leadership and mentorship to junior staff
  • Other internal communications team projects, as needed


Requirements

  • Twitter champion and cheerleader who loves the platform and what it stands for
  • Bachelor's degree from an accredited college or university
  • Advanced understanding of how to communicate across varied platforms and technologies
  • 4-5 years of tech and/or product communications experience (internal or external), preferably at a high-growth start-up or social media company
  • Prior experience working with C-level executives
  • Expert project management skills with meticulous attention to detail; ability to juggle multiple projects and deadlines

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.

Application

Personal Information

This field is required.
This field is required.
This field is required.
This field is required.
Required field. PDFs only; max file size is 1MB.
Required field. PDFs only; max file size is 1MB.

U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter.

This is where you come in! Please take a few minutes to provide us with your information. You are not required to provide this information and you may select “Decline to Disclose”. Your decision to provide information (or not) will not affect your employment or opportunities at Twitter.

Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to RARequest-Recruiting@twitter.com. This email is only for accommodation requests related to the application process.

Twitter cares about your privacy and protecting your data.  Please click the privacy policy link and acknowledge you have read and understood how Twitter treats your privacy and your data.  

Would you like to receive email communication from Twitter about career opportunities? You may unsubscribe at any time.
Applicant Data - You have a choice. Can we keep your personal data for both the job you are applying for and any other Twitter jobs that we feel you may be a match for? If you choose yes we will retain your personal data for a period of twelve months to consider you for other job opportunities at Twitter.
Analytics - May we use personal data from your resume and application to analyze and improve the Twitter hiring experience.
Success
Thanks for applying!
Error
Submission failed. Please make sure all fields are correctly formatted.

Don't see the right fit?

Check out other opportunities at Twitter.