Sr. Policy Communications Manager, Japan (Tokyo)


What we're looking for:


We are currently seeking a media relations specialist to manage day-to-day public policy communications from our Twitter Japan office in Tokyo. The ideal candidate has a successful record of managing strong press relationships and has a solid knowledge of the public policy issues that sit at the intersection of technology, politics, and government. The person chosen will work to craft and execute excellent media relations strategies and can operate in a fast-paced, deadline-driven working environment. They candidate must be operationally rigorous, self-disciplined, and deeply organised. This role requires the ability to explain the dimensions of Twitter’s product strengths and strategic vision to the media and to provide briefings and media analysis reports to both Twitter’s communications and public policy teams. The ideal candidate brings solid know-how on such issues as child protection, free expression, data and privacy, cybersecurity, online safety, hate speech, and other corporate affairs in the tech space. They will be comfortable with both creative and data-driven approaches to media relations.


This role will report directly into Twitter's Global Policy Communications Lead in Washington DC.


What success looks like:

  • You will foster excellent professional relationships with media in Tokyo and across the country
  • You will be an excellent digital and traditional media strategist, understanding how Twitter’s online presence can enhance its reputation
  • You will be operationally rigorous, building clear systems and processes to manage Twitter’s engagement with press on critical public policy issues
  • You will be diligent in your written and verbal communication, producing a consistently high standard of materials for press and other stakeholders
  • You will cultivate strong relationships with both the public policy and communications teams in the Japan and the wider APAC region
  • You will be seen as a trustworthy and judicious source of counsel for Twitter's Global Policy Communications Lead
  • You will use data to inform and shape your approach, keeping an organised record of your work and its impact
  • You will provide crisp information and analysis on complex issues for multiple audiences
  • You will build relationships with other functions, including marketing, to augment and enhance your approach


  • Twitter Japan’s main contact for day-to-day queries from press who are seeking Twitter’s view on policy-related issues
  • Execute reactive and proactive communications plans and strategies using all channels: interviews, blog posts, statements, Tweets, video, etc.
  • Deliver key elements of the strategies and agendas that are set by the Global Policy Comms Lead and the APAC Sr. Policy Comms Manager
  • Prepare briefing notes and preparatory documents for the Global Policy Comms Lead and APAC Sr Policy Comms Manager
  • Cultivate ongoing media relationships with Japanese press (issue-vertical, business, tech and policy reporters)
  • Support your global policy comms colleagues, informing them on media issues that may arise in your market
  • Liaise with HQ comms and policy teams to effectively support their campaigns and to ensure that the policy comms voice is represented
  • Maintain a strong level of administrative and operational rigor, producing reports, analysis, and data on Twitter’s position in the media debate around important public policy issues

What you need:

  • A bachelor's degree and/or masters qualification
  • Professional fluency in both Japanese and English
  • 10 years+experience in media relations and strategy in the political and/or tech space
  • Hands-on in-house experience with a technology company, government agency, or media company strongly preferred
  • Excellent writing, editing, and messaging skills
  • A global perspective and an ability to work with different cultures, perspectives, and attitudes
  • Strong skills in digital media creation, monitoring, and data analysis
  • A thoughtful, considered, and emphatic approach to professional life and your colleagues. This is vital.
  • Ability to thrive in a fast-paced, pressurised environment, and to meet deadlines consistently
  • Flexible, amiable, a good colleague, and a strong, committed collaborator.

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.


Personal Information

This field is required.
This field is required.
This field is required.
This field is required.
Required field. PDFs only; max file size is 1MB.
Required field. PDFs only; max file size is 1MB.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter cares about your privacy and protecting your data.  Please click the privacy policy link and acknowledge you have read and understood how Twitter treats your privacy and your data.  

Would you like to receive email communication from Twitter about career opportunities? You may unsubscribe at any time.
Applicant Data - You have a choice. Can we keep your personal data for both the job you are applying for and any other Twitter jobs that we feel you may be a match for? If you choose yes we will retain your personal data for a period of twelve months to consider you for other job opportunities at Twitter.
Analytics - May we use personal data from your resume and application to analyze and improve the Twitter hiring experience.
Thanks for applying!
Submission failed. Please make sure all fields are correctly formatted.

Don't see the right fit?

Check out other opportunities at Twitter.