Site Reliability Engineer - Public Cloud Services

San Francisco, CA

Who We Are

SREs work on improving the availability, scalability, performance and reliability of Twitter’s production services.

Twitter is looking for a Site Reliability Engineer to join our Public Cloud SRE team. Our team is dedicated to expanding our infrastructure, automation, and tooling for Public Cloud Infrastructure (e.g. AWS, GCP). We enable our large clusters of servers and the teams that manage them to be built and operated safely, securely, and expertly. The team’s mission is to enhance infrastructure effectiveness and increase efficiency for services that wish to operate on the Public Cloud.

Some examples of recently completed projects on our team include building tools and libraries to automate external DNS, inter-connectivity between on-premise and Public Cloud providers, account syncing, make on-premise tooling and infrastructure look and feel similar to offerings in different environments.


What You'll Do

  • You will build automation and tooling in Python and assist teams in their software: systems, design, and services
  • You will perform deep dives into partner team's infrastructure to consult and support their augmentation with Public Cloud
  • You will consult with teams entrenched in the bare-metal static deployment mindset on the best way to re-architect to best take advantage of Public Cloud offerings
  • You will drive standardization efforts across multiple disciplines, systems, software, and practices
  • You will develop new software-based solutions to infrastructure engineering problems


Who You Are

  • You have an expert understanding of Linux systems and services
  • You have advanced practical Public Cloud experience with either AWS or GCP
  • You understand and have a strong interest in systems and application design
  • You have the knowledge of various aspects of service design: including messaging protocols & behavior, caching strategies and software design practices
  • You are familiar with and have practically applied shell scripting and at least one higher-level language to real-world problems
  • You are able to prioritize tasks and work independently
  • You can adapt and focus on the simplest, most efficient & reliable solutions
  • You have excellent written communication, interpersonal communication, and documentation skills


Desired

  • Advanced knowledge of Python or Ruby to be able to build, write, and support complex services
  • Functional knowledge of bootstrapping tools like PXE or cloud-init that enable effective virtual hardware lifecycle management
  • Experience with configuration management tools like Puppet, Chef, or Ansible
  • High level understanding of TCP/UDP/IP protocols
  • Basic understanding of network routing and NAT solutions


Come Join Us

Do you love working with customers to identify problems and proposing solutions to fix them both in the short-term and long-term?

Are you able to hold the standard high for code review and code quality for infrastructure while balancing the need to ship and iterate?

If you like working in an independent environment where you get to define requirements, work directly with other teams, and drive projects from conception to completion and long-term ownership, come join our team.


We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

 

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.




Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.

Application

Personal Information

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U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter.

This is where you come in! Please take a few minutes to provide us with your information. You are not required to provide this information and you may decline to disclose. Your decision to provide information (or not) will not affect your employment or opportunities at Twitter.

Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to RARequest-Recruiting@twitter.com. This email is only for accommodation requests related to the application process.

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