Employee Relations Partner, 6-month Fixed Term

San Francisco, CA

Join Twitter’s Employee Relations team partnering with Legal, HR, and leaders across the organization to help make Twitter a great place to work and thrive professionally. 


Who We Are 

Twitter provides the power to share ideas and information instantly, without barriers. We aim to make a difference in the world, do great work, and grow professionally while doing it. We hire the best people and help them #BeBetter through unique growth and development opportunities. We are tackling the toughest people challenges through smart analytics, innovative programs, and extraordinary perks and benefits. We are looking for a talented person to join the ER team, a function dedicated to helping our business foster a fair, inclusive, and cohesive workplace. 


Who You Are 

In addition to possessing the requisite qualifications, you excel at problem solving, critical thinking, and have experience working with employees at all levels of the organization. You put people at ease, listen well, are composed, and maintain objectivity. You have a good understanding of employment methodologies, investigative protocols, and corrective action. 


What You’ll Do 


You will conduct workplace investigations and guide managers and HR Business Partners to ensure fair and consistent treatment of our employees in harmony with Twitter policies. You will work closely with Employment Legal and members of Human Resources and will support the Senior ER Partners, HRBPs, and business leaders relating to performance management, employee engagement, best practices, policy interpretation, HR processes, and related workplace training. 


Specific duties include:

  • With support from Senior ER Partners, conduct internal U.S. and Overseas internal investigations involving workplace conflicts or allegations of policy and/or legal violations; work to ensure issues are properly identified, reported, investigated and resolved.
  • Make recommendations based on assessment of trend and root cause analysis.
  • Provide interpretation of human resource policies, rules, and processes.
  • Support learning initiatives, including content development, material preparation, and/or co-facilitation of trainings on relevant subject matter (i.e. performance management, employment protocols, anti-- harassment, etc.)
  • Partner with various functions within Human Resources (i.e. Analytics, Learning and Organizational Development, Compensation, HR Operations, Diversity and Inclusion) to execute business-specific HR strategies.
  • Provide advice and counsel to managers and employees to ensure correct application and integration of policies.
  • Follow investigative protocols (i.e. gathering, preserving, documenting, and analyzing information and data relevant to reported issues).
  • Support internal projects and programs.
  • Draft, review, and update ER- and HR-related templates.
  • Maintain and protect confidential data with great discretion, judgment, and professionalism.
  • Other duties and projects as assigned, in line with the role. 

You will report to the Global Head of Employee Relations and HR Standards and HR Optimization, with day-to-day direction from Senior-most members of the Employee Relations team. 


Desired qualifications include:

  • Strong problem-solving skills.
  • Ability to interact with and influence in all functions and at all levels of the organization.
  • Willingness to "roll up your sleeves," and get work done.
  • Strong business orientation coupled with a genuine desire to promote a fair and positive work environment for all employees.
  • Good project management skills.
  • Good presentation skills and facilitation experience.
  • An eye toward innovation.
  • Excellent organizational and interpersonal skills.
  • Excellent writing skills.
  • Detail­ - oriented, especially with regard to effectively managing and documenting employee relations issues and investigations.
  • Able to manage multiple priorities independently and keep current with workload.

Degree or concentration in Human Resources / PHR (Professional in Human Resources) / SPHR (Senior Professional in Human Resources) certification, or CHRP (Certified HR Professional) and/or continuing HR/Legal education will be considered a strong plus.  Strong preference for international experience. 



  • Bachelor's Degree from an accredited university or college.
  • Minimum of 5+ years of professional work experience with a minimum of 3 years in an Human Resources, Employee Relations, or equivalent business-facing HR role.
  • Significant combination of formal training and/or experience in conducting workplace investigations into employee complaints/grievances.
  • Demonstrated knowledge, interpretation, and application of relevant HR best-practices, employment law standards, and workplace investigative protocols.
  • Occasional travel with possible overnight stays may be required (up to 20%)

Twitter is committed to creating and maintaining a diverse and inclusive workplace. As an equal opportunity employer, we do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. 


In accordance with U.S. immigration law, we will only employ those who are legally authorized to work in the United States for this opening. 


San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hiring Process

Step 1

After you apply, a recruiter may reach out to you for an introductory call.

Step 2

If your background is a match for the role, you may phone interview with 1-2 people.

Step 3

If you continue through the process, you will come onsite 1-2 times to interview with a total of 5-10 people.


Personal Information

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U.S. Equal Opportunity Employment Information  (Completion is Voluntary)

At Twitter, we have a bold aspiration to reach every person on the planet. We believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and we are committed to an inclusive and diverse Twitter.

This is where you come in! Please take a few minutes to provide us with your information. You are not required to provide this information and you may decline to disclose. Your decision to provide information (or not) will not affect your employment or opportunities at Twitter.

Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

You can view the ‘EEO is the Law’ poster here.

Twitter does not accept any unsolicited resumes from recruiting agencies and will not pay fees associated with any such resumes. Agencies, please do not send resumes to any Twitter location, employee, or email address.

Twitter, Inc. is committed to working with and providing access and reasonable accommodations to applicants with physical or mental disabilities. If you need an accommodation in order to apply for open job opportunities, please submit a description of your accommodation request to RARequest-Recruiting@twitter.com. This email is only for accommodation requests related to the application process.

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