Information You Share With Us and How We Use It
Basic Applicant Information: Beyond typical technical information we collect when you visit our sites such as IP address, we don’t require you to provide additional personal information to view job openings at our careers website. If you do choose to apply for a job at Twitter, so that we can consider you for employment, you must provide us with some personal information, including:
- Your full name and contact information, including home address, phone number, and email address
- Your resume, CV, or profile that includes your employment history, previous and relevant work experience or other experience, and education history (including potentially transcripts)
- Job openings you wish to be considered for
- Necessary special accommodations for interviews, if any
You may also provide us with a cover letter, but it is not required.
We use this information to enable you to express interest in and allow you to apply for employment at Twitter; assess and compare your skills, qualifications, and experience against other candidates and consider your candidacy for employment at Twitter; update and sync with information we may have previously collected about you related to employment at Twitter; communicate with you about the recruitment process, your application, recruitment events, and other potential career opportunities at Twitter; inform our internal analysis and reporting on our hiring practices and make improvements to our application and recruitment process; ensure or enhance the security and functionality of Twitter’s electronic recruitment systems; protect against fraud; conduct internal investigations; or comply with legal obligations.
Sensitive Information: In some countries, we offer individuals the opportunity to voluntarily self-identify certain additional personal information. While we will not ask you for certain other kinds of personal information, you may voluntarily choose to provide in the course of your recruitment additional personal information. Such information is voluntary and your decision to provide or withhold any such information will not negatively impact whether or how we will consider you for employment. We will treat any personal information considered sensitive under applicable law in accordance with that applicable law. We will use your sensitive personal information for internal analysis and reporting on our hiring practices and to make improvements to our application and recruitment process.
Screening/Interviewing Information: If we decide that you may be a good fit for employment at Twitter, we will contact you to request additional information as part of the screening and interviewing process, which may include:
- Your desired salary and other terms relating to computation of compensation and benefits packages, willingness to relocate, and other job preferences
- Your fitness for a particular position, including your skills, qualifications, and experience
- Any previous applications you submitted to Twitter or any previous employment history with Twitter
We use this information to assess and compare your skills, qualifications, and experience against other candidates; consider your candidacy for employment at Twitter; to generate interviewer notes and candidate scores; and to update and sync with information we may have previously collected about you related to employment at Twitter.
As part of the screening and interviewing process, we may also ask you details about how you heard about the position you are applying for, but such information is voluntary. We use this data for internal analysis on our recruiting marketing practices.
Verification Information: As part of the recruitment process, we may also request information necessary to verify your information and run background checks, including:
- Your tax Identification or other government identification number (e.g., a social security number);
- Your nationality or citizenship;
- Whether you previously used other names;
- Whether you previously worked at Twitter and in what capacity;
- Whether you are legally authorized to work in the country you are applying to work in;
- Whether you require sponsorship to continue or extend your current work authorization, and what your current immigration status is;
- Information regarding potential conflicts of interest issues, including whether you or a member of your family have been a Government Official;
- Your date and place of birth; and
- Employment and education history.
We will use this information (in addition to your contact information) to verify your information and identity; conduct background checks; confirm your eligibility and right to work at a particular Twitter office; confirm that there are no potential conflicts of interest issues in hiring you; and populate your employee records with your name and email address in the event you are hired by Twitter. In addition, where requested by you, we will use this information to assist you with obtaining an immigrant visa or work permit, if required.
Conducting applicant/candidate surveys is critical to understanding applicant/candidate perceptions about Twitter. Greater participation leads to a more accurate representation of opinions. Your responses to survey items will be combined with the responses of others for the internal and external reporting of aggregate statistics. Open-ended comments that you make in text boxes may be shared word-for-word (for example, in dashboards, presentations to leadership); because of this, you should avoid including identifying information in your comments, such as your name. In addition to the survey vendor, a very limited number of people on the People Analytics team at Twitter will have access to your responses connected to identifying information.
We will use your personal information only in ways that are compatible with the purposes described in this policy.
Additional Information We Receive About You
Third Party Sources: We may receive information about you from third parties, such as employment agencies, vendors, and online job and professional networks. Our processing of such information is limited to the purposes described in this policy, including considering you for employment and, if we determine that you may be a good fit for employment at Twitter, reaching out to you to gauge your interest and request that you apply at our careers website. We do not otherwise process or store such information.
Website Tracking: Like many websites, we use tracking software on our careers website to collect website usage data, which can include personal data. This information allows us to better understand how visitors interact with our website, to monitor aggregate usage patterns, and to customize and otherwise operate our website. We do not support the Do Not Track browser option.
Email Tracking Software: We use third party email tracking software to keep track of how you interact with our recruiting emails, including when you read and respond to our email correspondence. We do this to help improve our services and ensure that we timely respond to your emails and that we do not clutter your inbox with unnecessary emails. We will obtain your express consent prior to tracking your email interactions with us.
Information We Share and Disclose
Employment Background Check Providers: If your application for employment is successful, with your consent, we will share your information with employment background check providers to verify your information and to obtain necessary background checks.
Recruiting tech partners: We work with other companies (e.g. LinkedIn and Glassdoor) to track the effectiveness of our recruiting efforts on their platforms. These companies may place a cookie on your computer when you visit our applicant site. We will ask for your consent through a pop up window before placing these cookies your computer from our applicant site.
Managing Your Personal Information with Us
You control the personal information you share with us. You can request access to such information, or request to have us rectify or delete such information, at any time.
Accessing or Rectifying Your Personal Information: If you would like to access, correct, or modify the personal information you have shared with us, including your contact and application information, please contact Twitter’s Data Protection Officer here with your request.
Deletion: Generally we will delete your personal information after an unsuccessful application. However, if you had agreed that we can keep your personal information for 12 months after an unsuccessful application, then we will do so to consider you for future employment at Twitter and notify you of recruiting events you may be interested in. At the end of that 12-month period, your personal information will be deleted from our recruiting applications. If you decide during the 12-month period that we not keep your personal information for that period to consider you for future employment at Twitter, please contact Twitter’s Data Protection Officer here to request that your personal information be deleted. Note that we may retain some of your personal information as required by applicable law or Twitter policy.
Object, Restrict, or Withdraw Consent: If you would like to object, restrict, or withdraw consent with respect to the personal information you have shared with us, please contact Twitter’s Data Protection Officer here with your request. Note that not all requests can be granted. If we need to refuse your request, based on applicable law, we will notify you with the reasons for our doing so.
Portability: If you would like to download the personal information you have shared with us, please contact Twitter’s Data Protection Officer here with your request.
If you live in the United States, the data controller responsible for your personal information is Twitter, Inc. with an address of:
1355 Market Street, Suite 900
San Francisco, CA 94103
If you live outside the United States, the data controller is Twitter International Company, with an address of:
Twitter International Company
Attn: Data Protection Officer
One Cumberland Place, Fenian Street
Dublin 2, D02 AX07 IRELAND
If you are located in the European Union or EFTA States, you can confidentially contact Twitter’s Data Protection Officer here. If you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority or Twitter International Company’s lead supervisory authority, the Irish Data Protection Commission. You can find their contact details here.
Our Global Operations and Privacy Shield
Twitter operates globally. Where the laws of your country allow you to do so, you authorize us to transfer, store, and use your data in the United States, Ireland, and any other country where we operate. In some of the countries to which we transfer personal data, the privacy and data protection laws and rules regarding when government authorities may access data may vary from those of your country. Learn more about our global operations and data transfer here.
When we transfer personal data outside of the European Union or EFTA States, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws, contractual obligations placed on the recipient of the data (model clauses may be requested by inquiry as described below), or EU-US and Swiss-US Privacy Shield principles.
Twitter, Inc. complies with the EU-US and Swiss-US Privacy Shield principles (the “Principles”) regarding the collection, use, sharing, and retention of personal data from the European Union, United Kingdom, and Switzerland, as described in our EU-US Privacy Shield certification and Swiss-US Privacy Shield certification.
If you have a Privacy Shield-related complaint, please contact us here. As part of our participation in Privacy Shield, if you have a dispute with us about our adherence to the Principles, we will seek to resolve it through our internal complaint resolution process, alternatively through the independent dispute resolution body JAMS, and under certain conditions, through the Privacy Shield arbitration process.
Privacy Shield participants are subject to the investigatory and enforcement powers of the US Federal Trade Commission and other authorized statutory bodies. Under certain circumstances, participants may be liable for the transfer of personal data from the EU or Switzerland to third parties outside the EU and Switzerland. Learn more about the EU-US Privacy Shield and Swiss-US Privacy Shield here.
Updated: March 17, 2022